FLIR ONE Reviews

What happened

JsRedLine

Used to be able to choose where it showed the temp as well as pick different spots now it is stuck in center of screen for I g me to take 2 or 3 pictures of something I could have gotten in 1

Bad battery life

Vicente. Student

It runs out of battery too quickly and I have to recharge it all the time

Missing Features for FLIR One Gen 3 ?

Vyrox

I purchased the FLIR One Gen 3 to use with this app after reviewing a digital manual of the device which included very important features for IR Scale and Lock Span. Neither of these features seem to be available for this device when using the app, even though the manual clearly mentions them for the non-pro device. Am I missing something? The device seems great but requires the app to use it and from what I can see, this app is extremely limited in capability, which really downgrades the user experience. Without these critical features, I wouldn’t recommend the product and might suggest look at other brands. Added detail: I reached out to FLIR technical support shortly after the original comment here (4 months ago) and did receive feedback - but was not helpful. I was basically blown off and told IR Scale and Lock Span were no longer available on this device. It would be one thing if the device hardware limited these features, but that is not the case here. This is obviously a deliberate attempt to limit user experience on lower cost units in the hopes to drive more sales on higher priced devices. If you are going to do something like this, do it from the start and don’t remove functionality after it was previously available. That’s pretty low. And please don’t provide a canned response that “you’ll look into it and review” when there is clearly no intention do so.

FLIR just alienated it’s customers with app update

cmpaugh

The latest version of the app is not compatible with my Gen 1 FLIR device. No warning was given by FLIR that they’d stop supporting Gen 1 devices with the new app version. I’d not have updated my app if I knew FLIR was going to pull this scam to get people to buy more devices — and a scam it was. FLIR is located up the highway from me In Wilsonville. I am very disappointed.

Fix it

Zer0kewl

Great app as long as it works most of the time isAmazing device, but fix it crashes constantly

IR/photo offset adjustment insufficient

SandheepS

I've used 2 different Flir One Gen 3 units and have moved the offset slider from one extreme to another, but I was unable to get the IR image to align to the photo image. This should be a quick bug fix, hopefully someone is listening.

Too many annoyances

Moglee

All pictures taken with the app are branded with a watermark. Flur cameras are highly priced cameras and not Facebook where you are the product. Mass selection cannot be done using swipe as in photos app. You have to tap each photo manually. What a waste of my time. Remember, I paid for this! No pinch zoom while browsing photos. Landscape mode does not work when looking at an image with details. It works in edit mode and in full screen preview. No sensible reason for this. Forward and backward gestures do not work in full screen preview mode. They do when viewing photos in detailed mode. I always have to leave full screen landscape mode to portrait mode to go to the next/prev photo. Again, what a waste of my time. Editing a photo, move a measurement point into the scale on the right and you’ll never be able to move it again. Oh my… A rubbish bin is set to some areas of the photo so you cannot move your measurement points to that area or they’ll get deleted. There’s a clumsy workaround in which you need to change orientation to place the measurement at the right place but that clumsy and again, a waste of my time. Measurement spots only show the temperature while moving the spot if you have only one spot enabled. If you have multiple the temperature is only shown once you place the spot. It’s not shown while moving. Moving a measurement spot the temperature is shown unter your finger moving the spot so most of the time you cannot really tell what the current temp is while dragging. Adjusting the normal and IR camera alignments only works for one dimension. Sometimes the alignment is off in two dimensions and there’s no way to adjust it. Other than that, the hardware seems ok. The app and its restrictions are horrible.

Ditching your original customers

Scigod_1

From your original customers who purchase what is now the 1st Gen FLIR One for iPhone 5/5S and SE, why did your update have to render our still functional devices unusable? Fine, you don’t want to continue support for your original product, but you didn’t have to steal functionality from your customer’s property. Why would I want to buy your next version now that I know you intend to disable that one as well when you want to increase revenue.

Need a Separate App for Gen 2 !!

abc1abc2abc3

for sale new? bad app more new more bad Please give a separate app for old custumer。 Gen 2 & 1

Expected more

LoyalCustomerG

For a device that costs so much money I expected an app with better functionality. We should be allowed to enter our own emissivity value instead of being given limited preselected options. Would be nice if we could select colors on manual temperature scale instead of just min max values. The camera alignment needs more adjustability and should allow for both x and y adjustments.

FLIR ONE Reviews – Page 5