FLIR ONE Reviews

Flir One Gen 1 - no camera image

AlexMitin

After Flir One app auto-updated on my iPhone SE (1st gen) I don’t see the camera image from Flir One Gen 1. I think the app version is 4.1. The app recognizes the device - it shows that it’s connected and shows the battery percentage, but NO camera image. The developer SHOULD FIX IT. This is a BAD practice to break that was working properly. I used Flir One for years - worked like a charm, until recent app update. On iOS there is no way to get back to the previous version of the app. PLEASE FIX THE PROBLEM.

Great update

Retrostyle

And another great update. App starts almost instantly when a FLIR camera is connected. Auto calibration is much faster. Solid update guys, keep up the great work. So happy to see continued work being done on this app.

Unacceptable customer support

ChortleFrog

So let me get this straight… you release an update that will render my older hardware useless, and force ME to NOT update in order to keep using MY purchase?? So I have to disable ALL automatic app updates on ALL my devices that could use my old camera?? So EVERY time I’m manually updating EVERY one of my other apps on EVERY one of my devices for the rest of my camera’s life, then I’m just one accidental tap away from rendering my camera useless on that device?? If this is how you treat your customers, then I will NEVER buy one of your products again and will actively advocate for every person I know, and every company I’m involved with, to never spend another dime at your company.

Gen. 1 FLIR One NOT supported anymore

IckyThumpin'

The new FLIR software bricked my first generation FLIR One. It’s absolutely reprehensible that they’re trying to force people into purchasing the newer hardware. My old FLIR One worked perfectly and now it’s rendered useless by this company. There’s no way I’m ever buying another FLIR product. And yeah, I’m sure they have enough government contracts that they don’t care about losing a few retail customers, but that’s not an excuse for bricking perfectly good (AND EXPENSIVE) hardware.

Horrible

gehdhevdhu

It said you have to buy something when I thought it was just an add on attachment but no you need to mention this stuff not trying to be rude sorry if I am

Flir one is an incredible tool

ImInOhio

This update is a great improvement over the previous major version. The auto ranging now gives a much more contrasty image without having to move it over to FLIR tools, and I don’t know what the secret sauce is behind the image stacking or whatever FLIR is doing to improve image sharpness but it too seems better. Now, if FLIR would offer some sort of battery replacement program for my FLIR One Pro, I could enjoy this for more than a couple minutes at a time.

This will BRICK older Flir one

Dr. Reverend Daddy

Inexcusabe. No warning that this doesnt support earlier flir one cameras and it will WASTE hours of your time until you finally call their support and they politely tell you that you are just out of luck, buy a new one. Fat chance.

Worst app ever

AndyReviewWow

I wish I could zero star. It crash with FLIR one gen 1. FLIR doesn’t want to fix it for years now. They abandoned it. DO NOT BUY flir IR camera. Buy other brand’s standalone model with the same money.

Latest version breaks device

Jay Cagey

The new version of the app is incompatible with my gen1 device. FLIR’s solution? Turn off auto updates and don’t update the app. Except those who have auto updates enabled will have already received the newer version. Brilliant! They could have released a separate app for their newer devices or a legacy app for their older ones. But no, if I managed to find out about this problem before receiving the update then they think it’s best that I forever manually update all my apps. And not with taking “Update all”. No, I get to tap “Update” next to each of the dozens of app updates I get — and that I should do this on every one of my devices. To add insult to injury, when people complain about this in the reviews, they just respond with a generic “please call tech-support” message — as if that would get us a solution other than the idiotic one they’re forcing on us. FLIR has revealed itself to be both lazy and incompetent.

Gen1 & Gen2 should turn off updates?

BostonHack12

A risk of incompatibility listed in release notes after version 4!? What irresponsibility!

FLIR ONE Reviews – Page 4