Unacceptable customer support – FLIR ONE Review

So let me get this straight… you release an update that will render my older hardware useless, and force ME to NOT update in order to keep using MY purchase?? So I have to disable ALL automatic app updates on ALL my devices that could use my old camera?? So EVERY time I’m manually updating EVERY one of my other apps on EVERY one of my devices for the rest of my camera’s life, then I’m just one accidental tap away from rendering my camera useless on that device?? If this is how you treat your customers, then I will NEVER buy one of your products again and will actively advocate for every person I know, and every company I’m involved with, to never spend another dime at your company.
Review by ChortleFrog on FLIR ONE.