Priority Pass™ Reviews

Basically useless

McSnee

The app and the service both are pretty terrible. No reason for not providing digital cards to all members, except that they actually don’t want you to use the service.

This app used to be good for saving favorite lounges and even for looking up lounges offline. Now it can’t remember my user name/password and force quit every session. Good thing I already added the digital pass to my Apple wallet. Time to delete this app because it does nothing that a simple google search can’t do better

Useless app/ Bad customers service

BadddddAppppp

Your priority pass number doesn’t show on the app. Your digital pass doesn’t exist. Called customer service but they can’t give you your info? WT?!? They should just tell everyone to carry the card all the time. Useless app taking up space in my phone.

Can’t log in

jgessel

Just created an online account, tried to log in and my log in info is not recognized. Tried3times

If there is "0" star I would love to give one!

uukevinoo

There was a function that you can save the favourite places. And where is it now! Where is auto login or finger print or face ID. Do you guys ever use your brain when you do the updates? Use this APP before you launch it!

Major Registration Issue

seangogators

If you’re already a Priority Pass member you need the PIN that was sent with your original membership packet? There should really be an easier way. Poorly designed.

Piece of junk

theCorp

The app is junk. I’ve been a member via Amex and this service has never worked. The app is junk. Every airport I’ve tried to use the service suddenly doesn’t support it accept it. LAX?! LHR?! Come on!

Can’t stayed logged in

S2K2K

Why????

Just awful

dont use priority pass

I’ll second what yankee jack wrote a few days ago. This company has zero and I mean zero customer service. And to the response that the developers left “yankee jack”, call us at the number provided so we can help. On this day 4/20 that number was disconnected. You can’t even call these people to get help. Wish I could leave zero stars...

Not Able To Update Account Information Via Mobile Phone Ap

CAK2001

User interface weak and not able to update account or profile information via the mobile ap. Who developed this ap?

Priority Pass™ Reviews – Page 24