MediacomConnect

The MediacomConnect app lets you pay your bill, check for outages in your area, view your internet data usage, and more, all on your iPhone, iPad, or iPod Touch. Here is a full list of features:

Category	Price	Seller	Device
Utilities	Free	Mediacom Communications Corporation	iPhone, iPad, iPod

Account & Billing:

· View and Pay your bill

· Find a payment center near you

Internet data usage

· View your current plan details and limits

· See how much data you’ve used over the past 3 months

Outage check

· View service interruptions in your area for TV, Internet and Phone

Appointment Manager

· View, cancel or reschedule upcoming appointments

Technical Support

· Automatically refresh your modem or cable box to solve Internet or TV issues

· How-To's and FAQs for your TV, Internet and Phone service

Notifications on your device

· Upcoming service appointments

· Updates to your account or bill

Submit Customer feedback

One-touch Connect-to-Agent dialing

Note: You must have an active Mediacom account to register for and use MediacomConnect.

Reviews

Good so far
Coal88

App works good so far. No problems. I’m able to make payments and see how much data I’m using.

New app
iPod user 46760

Why does your app on the day the payment is due, state your account is past due this could result in lack of service. I checked my statement and my statement says due August 10 today is August 10. In the last four months I’ve paid the payment and then another payment has come out so I wanted to wait until the last day to make it but when you open up the app and it makes you look as if you are delinquent that is not a welcoming site just an FYI for your verbiage when your statement says it’s due on the 10th the 10th should not say account is past due

Not complete
Jaabeila

I really haven’t had a problem using this app. I have been able to get through to a human to discuss my options. My only beef is that it doesn’t save my password and even though I touch to access I still have to key in the password. I haven’t found the place where you can change your password. If you have Mediacom this is a pretty good tool to use.

Outage
Cotter's iTunes

I want the ability to report an outage. The app says there is no outage in my area but my internet doesn’t work. And because half the Midwest got knocked out with a storm I can’t call, email, chat, get a call back, or text with anyone to report my outage that the app says isn’t there!

TERRIBLE
John17111

Fails to provide even minimal data whenever there’s an outage, just get a red mark

App is very ineffective
billrayb

I find the App to be very ineffective. Have tried to reach customer service by requesting a call back and the App is non-responsive - keeping me in an endless loop. I have just switched providers after years if spotty service.

Crashes more than the internet service- and that’s saying a lot.
Chaoscrdntr

There was very little thought put into this app. There is no way to know if an outage is currently happening in your area by the app. You could only occasionally pay your bill online. Half the time the app is down and that function is not available. Even when you have paid your bill -it frequently tells you your bill is late. This happens even though you’ve paid your bill on time. One of the most annoying things is there’s no way to troubleshoot your service without the annoying circle of needing a real person. I get it that there is no one available after hours to help, but at least if you’re going to run me in circles, let me know in advance that there is going to be no help after hours don’t circle me through a lot of BS only to tell me there’s nothing you can do. There isn’t a lot I like about AT&T, but their app is far superior to this one.It has real troubleshooting available and can tell you if there is downtime issues in the area.