MediacomConnect Reviews – Page 9
3/5 rating based on 250 reviews. Read all reviews for MediacomConnect for iPhone.
MediacomConnect is free iOS app published by Mediacom Communications Corporation
Frustrated account holder
obvioudly mistaken
This app is not user friendly and has cost me late fees due to it not working. The autopay has not worked even after I questioned it with an associate. Three months in a row it has failed to make an auto payment. Make sure to check accounts to see if auto pay has worked. I will call again to ask why it has not performed as stated. Now the review won’t let me choose “any” nickname to send this review in. They state that every(10) nickname I’ve chosen is already been used. BS
2 issues
rainbo d r
This light grey lettering is difficult to read in addition to its small size as someone else noted. I have tried to change my email address several times for notices and it will only accept my mediacom email which I haven’t accessed in over 2 years.......help with this and you are 5 stars!
Awesome app
PageMcBride
This is one of my best apps!! Everything is simple and quick and it has all the info I need right there. Only thing that could improve is to save my card info so I can just push a button to pay my bill and not have to bother getting my card out every time
Great app- but access can be difficult
lkjuiomnbg***
This app def is in the right direction. Clean, neat and simple. That being said, the UN/PW entry is flawed. The UN was set to a Mediacom email address, which I had never used and obviously forgot over time. Trying to get it reset didn’t work until I got a rep to plow through it. The PIN is on a bill, not a memorized number, and the associated phone nor account number gets you nowhere- so did the security question. If they could get this easier or simply linked to the AC#/Phone/Current Email, then it would probably work perfectly. The fingerprint part works great once it’s accessed and turned on. Btw- the “nickname” function to submit a review is not working well either.
Account information
Jsneje
I wish the app would remember the credit card/checking account I used every month instead of me having to type it in each month. Other then that apps fine..
No longer user friendly
Mad Mediacom User
UPDATE: Received notification of font problems and payment selections were updated. App working correctly again. Thank you to Developers for modifications to app, now I can view and pay bills with less stress. ? Payment options, view bill or payment history, and select payment method ARE NOT WORKING! Login is working correctly and hitting Continue to actually pay bill are the ONLY THINGS WORKING! I can't select which payment method I want, can't even view which ones I have setup. What happened??? Font on first page is waaaaaaaay too light and too small to read!! WHY would a developer create something like this??? Horrible!