Wag! - Dog Walkers & Sitters Reviews

I’ve been trying to use wag for quite a while

Tilly Lebeau

I’ve booked several kinds of services through this app and never once have I gotten any of them to actually come through. It always says “requested” and no one ever shows up or takes on the job. I just wanted a reliable way to get my dog a potty break while I was at work. This app got my hopes up for nothing. Disappointed.

So easy to use!

Gbohann

Literally got a puppy and needed a walker the next day. Wag was so user friendly and so easy to use! I had 2 walks scheduled and booked within ~1/2 hour. Both of our walkers were beyond professional and did so well with our new puppy. Highly highly recommend!

Preying on person owners for health info

theopuppy

I was looking up articles on dog health and was asked if I wanted to communicate with a free remote vet service. I was sent a link to download this app in order to have my question answered. When downloaded, I was scraped for info and created an account. I was then told I couldn’t have my question answered unless I signed up for premium membership. This is so misleading!

DO NOT USE

missohara2

Please do not use wag. Their customer service is the worst I’ve ever seen of any company in my life. The dog walking services are unsafe and unreliable. I’ve had nothing but bad experiences with them.

Horrible!

Kobe••Kakes

Don’t use wag they are horrible they have no care to continue to let walkers be scheduled that don’t notify you that they’re not coming. I’ve had to leave work early multiple times due to them canceling.

Just disappointed.

BigMammaC

Well, I am a walker for wag and I’ve always loved the idea here and touted it to everyone. However, I am consistently disappointed in my inability to get a walk for my dog. Any walker that accepts my walk never shows up and tonight, I had a stranger come to my house at 11:30 pm, a solid 6 hours after I requested it, cancelled my date, came home, and was falling asleep. The criteria has obviously taken a serious decline. The walkers are totally unreliable and unpredictable and customer service is increasingly difficult to get a hold of. Thanks anyways wag. Nice try, do better.

Users balk on their tips & Wag doesn’t care

princesadapraia

Wag used to be great about a year ago.. I’m finding now that as a walker, Wag users are balking on their tips. They bait and switch- luring you into a walk with a promise of a tip, then giving you 5 stars after the walk, and leaving no tip! And during a pandemic!!! Wag has been unresponsive to this happening to me several times and they do nothing about it- literally telling me that user can technically do this and there is nothing they can do. They do not protect their good walkers, and the users in my area are increasingly becoming jerks- requiring a lot for minimal pay + no tip. DO NOT get into this if you are trying to supplement or make a living- you can earn more as a cashier at a supermarket or fast food joint. Wag doesn’t care about its walkers.

Disappointed

rhiiine

App flaws

Great Job

48Rose

Sophia Hampton was our pet sitter when she lived in NM. She cared for 3 dogs, a cat, chickens, hummingbirds and our large garden area plus went to work. She was dependable and trustworthy. We wish she was still here.

This company is dishonest!

Hpsnow

We had a family member pass away and needed a sitter the same day. They do not book anything like Rover. You do not get to pick the person and then if you don’t want them you have to pay a $25 cancellation fee. They also charge your credit card for your whole trip before you ok it. So now I have $600 pending on my cc because we decided on someone else. So infuriating! Thanks for adding to the stress and financial burden of a funeral Wag!!!

Wag! - Dog Walkers & Sitters Reviews – Page 6