Vivint Reviews
5/5 rating based on 427 reviews. Read all reviews for Vivint for iPhone.
Vivint is free iOS app published by Vivint, Inc.
Unsatisfactory
ryakidnme
The customer service here is terrible. And the time it takes to get technical support is unacceptable!!!
We love our cameras!
June and Paula
We are able to review our cameras, if anything looks out of place or different and believe me, we have found out some things we would have never known. From greeting visitors while we’re away to seeing what time the cat came by to eat her meal. It is great and we love it!
Poor communication in an emergency
js27
Incredibly poor communication in an emergency. An incident happened at our home and the alarm was triggered. I was away from the home, and when vivint support contacted me I confirmed I wanted to police dispatched to check on my husband, nothing happened. I later received a record of the support ticket, and vivint was unable to get in contact with the police, but never called me back to confirm this. I would not trust this system with an actual emergency. You are better off with a self managed system.
LOVED
Michelle Patiño♡
Me encanta contar con la comodidad de esta empresa, te sientes segura, todo lo haces a través de tu celular si quieres y lo mejor ¡Súper fácil de entender!?✨
A very dissatisfied Customer
MS. LE-LEE
I’m not happy with thisThermostat system not at all the and the panel keeps saying panel loose when I’m not even at home. On the coldest days and night the thermostat system stays on air conditioning. Which is veryUnacceptable. I’m not satisfied at all in fact I’m very very dissatisfied
Upgrade the app
DBW NM
This app needs a multi camera view, and also needs easier search function for clips and saving and sending, we need access to the smart hub so we can see where the clips are stored and store them there, this app also needs user interface upgrades. The upgrades would include when pushing an eventNotification it should take you straight to the event as opposed to the live view. The app also needs to have PC and Mac desktop access. The customer service team is really good the sales team will promise you the world and you end up with a mediocre app I would not recommend Vivint for ease of use however I do recommend Vivint for the whistle and deterFeature. Overall I would’ve returned my Vivint system and stuck with my regular camera system had I known how poorly the app functions and the limited scope of use for accessing our own data
This app never capture who is in my yard or at my doorstep
hickeydew
This app never send a recording when people are at my doorstep or drive way
Pretty good app but…
SparkeyDog
Pretty good app but keeps getting larger with every update. Every updates makes this app fatter, and now rivals the size of my Facebook app.
Cannot wait to finish our contract
ee dee
We switched to a Vivant due to lower monthly fees and a better deal for additional services. We regularly have false alarms and have to troubleshoot equipment. The very day our contract is over, we will switch to another company.