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Viper SmartStart

Start, locate and control your car from virtually anywhere with your iPhone, or Apple Watch!
Category Price Seller Device
Lifestyle Free Directed Electronics, Inc. iPhone, iPad, iPod

“Making the cloud-connected car a reality”
- Edmunds.com

"The coolest thing at the Consumer Electronics Show"
- CNBC

"Without a doubt, one of the coolest apps I've ever seen"
- GIZMODO

The Viper brand created the connected car category for the automotive aftermarket with the launch of Viper SmartStart in 2009. With the release of its all-new 4th generation Viper SmartStart app, connecting with and controlling your vehicle is easier than ever – including control via your Apple Watch.

- Add a Viper SmartStart module to the Viper system in your car so you can start, lock and unlock your car from virtually anywhere. Receive push or text notification if your car alarm goes off.
- Add a Viper SmartStart GPS module instead, and you can also locate your car, share activity on Facebook (because your car needs friends, too), and set safety notifications if your car is speeding or goes where it's not supposed to go.
- For the ultimate connected car experience, install a complete Viper SmartStart Digital System and you’ll also get notified if your vehicle sets a diagnostic code, along with direct feedback from the car databus for feature status. Check out the 60 Day Free Trial GPS Premium service that’s included at no extra cost with these systems!

Are you tired of carrying around another clunky remote control on your keychain, or finding yourself out of range when you really need to warm up or cool down your car before getting in? Now you can securely remote start, lock/unlock, or find your car just by pushing a button on your iPhone, iPad or iPod Touch.

Viper SmartStart 4.0 gives you fingertip control over the following features of your Viper remote start or security/remote start system:

- Lock/arm
- Unlock/disarm
- Remote car starter
- Trunk release
- Panic
- Aux channels

Viper SmartStart GPS lets you locate your vehicle or get notified via alerts if your kids go somewhere they aren’t supposed to, or drive unsafely.

How do you get Viper SmartStart? Just follow these three simple steps:

1) Download the free Viper SmartStart app
2) Get SmartStart installed in your car (see viper.com/smartstart for more information and where to buy Viper SmartStart).
3) Set up your SmartStart account, and start using your SmartStart system.

That’s all there is to it!

Viper SmartStart also includes membership in the Viper Motor Club, providing convenient flat rate 24/7 access to our nationwide roadside assistance network. Just press a button in the app to get connected for towing due to breakdown or accidents, or assistance with a dead battery or flat tire.

Latest features:

- Convenient widget provides quick access to sending commands

- Two new dashboards added that allow you to pick the layout and features most important to you

- Enhanced remote start feedback: the app confirms the command and then follows it up a few moments later to let you know if the engine is running, or stopped (digital systems only). The details are provided right on the dashboard too, no need to check your status page all the time.

- Enhanced command feedback: Now when you send a command to your SmartStart system, the app provides the details for the command right on the dashboard and keeps them there in case you forget and want to check back later to confirm what happened. Doors locked at 8:30AM? Check! (all systems)

FAQ's:
- Is my car secure when I remote start it? Yep, we've been doing this a long time. The car is started, but only you can drive it away.
- Can I control all of my cars with the same app? You bet, just install Viper SmartStart systems in your other vehicles and they will show up in the app automatically.
- What is Viper Motor Club? It's our roadside assistance program that is included with every SmartStart Secure service plan (requires user to sign up via mysmartstart web site).

http://www.viper.com/SmartStart

Reviews

Minor bugs
chaterga

Some minor bugs that need working out, which hopefully the next update will resolve. Other wise it works great for what I need!.


Reliable
Jayq1

Very satisfied with the app. I have had it for a year now and it does the job just fine.


A Really Great Security System
pingpong0611

I have had a Viper security system in my ‘67 MGB for three years and that gives me a great sense of security knowing car is protected with one of the most sophisticated systems on the market. Can’t recommend it highly enough.


Apple Watch integration awesome
Det388

I love the Apple Watch integration


smartstart the best
fggggghyo

I really really enjoy and I love it is all I can sey!!!!


Sooooo disappointed
Mofo751

Just installed smart start on car yesterday. Installer showed it worked right after installation. Since then I purchased the service and now I can’t start my car by app. Called viper they told me the module installed was an older version and I need the most current.... crazy considering they have my money and I can’t use service even after tech support was supposed to try to upgrade remotely.


Almost
D Hawk

Would be perfect if it could be unlocked using touch ID.


Awkward Uk. No Watch OS face icon
Clinton Cronin

No Apple Watch face icon. All kinds of apps have this. It makes the process annoying to even use the watch app. Time waster. On the iPhone XS IOS 12.2: Random delays in reacting to lock/unlock Non intuitive navigation trying to go back to the controls to actually arm or disarm the alarm or remote start It works but way the UI is organized is a mess. It feels like it was just thrown together and could benefit from a new UI focusing on UX ( seriously seek out a team that specializes in this and stop whoever is doing your current UI from touching anything related to the user experience. It’s that bad. Come up with use cases for the things customers will do the most often ( hoping you added some sensible analytics to track these things ahead of time... ) This app has the feel of the kind of those packaged with generic knock off / cheap electronics you would find on dhgate imported illegally from China. It isn’t even clear that you need to pay to activate the smart start service. The car just isn’t active on the map until you do and once you pay the car magically comes back to life on the map. Not clear in the app. At all. I’m using an Apple Watch series 4 with cellular and gps on watch OS 5.2 an iPhone XS iOS 12.2


Love it!
orionarmy_proudtobeloud

App is a bit slow but love it over all maybe an update would be good


MDX
ChrisGibson16

I think this is a great application. I have but to say good things about the viper app.


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