Awkward Uk. No Watch OS face icon – Viper SmartStart Review

No Apple Watch face icon. All kinds of apps have this. It makes the process annoying to even use the watch app. Time waster. On the iPhone XS IOS 12.2: Random delays in reacting to lock/unlock Non intuitive navigation trying to go back to the controls to actually arm or disarm the alarm or remote start It works but way the UI is organized is a mess. It feels like it was just thrown together and could benefit from a new UI focusing on UX ( seriously seek out a team that specializes in this and stop whoever is doing your current UI from touching anything related to the user experience. It’s that bad. Come up with use cases for the things customers will do the most often ( hoping you added some sensible analytics to track these things ahead of time... ) This app has the feel of the kind of those packaged with generic knock off / cheap electronics you would find on dhgate imported illegally from China. It isn’t even clear that you need to pay to activate the smart start service. The car just isn’t active on the map until you do and once you pay the car magically comes back to life on the map. Not clear in the app. At all. I’m using an Apple Watch series 4 with cellular and gps on watch OS 5.2 an iPhone XS iOS 12.2
Review by Clinton Cronin on Viper SmartStart.