Supra eKEY Reviews

WORST UPDATE EVER

Joserios1818

So I’m pretty sure I lost a client over this useless update. Why fix something that is not broken? When I needed to use the app it asked me for an authorization code... supposedly it was emailed to me but it took forever to get it. After multiple attempts it locked me out and then finally after 20 min all authorization codes finally came in all at once but none of them work. I call customer support to be put on hold for 20 min (after being told that the wait time was 15 min) and I still wasn’t able to speak to anyone. So annoying. Wish I could give it 0 stars.

I hate this app and customer service

Limelight 13():):!

I cannot stand having to deal with this company and the loooonnnggg wait to get someone to help.

Junk

sig 450

Worst app ever. I waste more time trying to get the keybox open than I do anything else.

New eKEY update

SC agent

My office information was incorrect and one of my listings did not have the correct mls number! Wish I had not updated to this version. So now I am trouble shooting Agent Bishop

Apple Watch

161Chris

How come only half of the time when I try to use my Apple Watch to open a lock box does it work correctly? Half the time at least it tells me unable to communicate. I have tried updating the app while on WiFi, turning my phone off and turning my Apple Watch on and off to no avail what is the problem why can’t you get this correct?

Not very good.

d2snow

Old app was much better. Doesn’t seem to sync with Supra website. Some of my keyboxes don’t show up or won’t let me release shackles. Frustrating to say the least. Am now reinstalling app to see if that helps.

Extortion

Seldomly Write Bad Reviews

My Supra e-key app hasn’t worked since 2018 and the company hasn’t fixed the issue. Instead they continue to bill my account. They won’t fix the issue and give me back the money like any legitimate company should. Instead they are charging me for months the app didn’t work before they address the issue. I use to have the handheld e-key device which I did pay monthly for as well and it worked. This is extortion!!!

Works great

Amigon 64

Works fine; no issues. Easy to get authorization code without getting on the line with support; no idea why the app lose its sync and I had to get a new authorization code..

This app used to be flawless

dabminded

The app used to be flawless, it flat out does not work anymore.

Poor design

GummyJelly

Just awful this new update. The design is horrible, I can’t even look at my previous readings from each lockbox as I was able to. The history would just stay on the app and now it’s all gone and I would have to recheck each one again so it will disappear again. Font is very small as well. Old layout was just fine, why change it completely? I downloaded this update by mistake as I read horrible reviews on it but I must’ve clicked on update by mistake while updating my other apps. ???

Supra eKEY Reviews – Page 6