Supra eKEY Reviews – Page 10

2/5 rating based on 123 reviews. Read all reviews for Supra eKEY for iPhone.
Supra eKEY is free iOS app published by UTC Fire & Security Americas Corporation Inc

Works great!!

Susiesarah

The ekey app is fabulous, works every time and is so convenient! Thank you Supra for having a solid product!!


Location Settings

Brooke Stanley-KW

I love that the app will now directly connect over Bluetooth to a lockbox. My problem is the Location Settings only allow "always" or "never." I have to swap back and forth everytime I use the app because leaving it on "always" drains my battery from the constant pulling of my location. This app needs a "while using" location setting!


Location Services Turned On All of the Time

dcscott80

The app works fine. The only problem I have with it is that the location services are always on to use the app. I understand the need for having it turned on, but why not give users the option of having it turned on only when using the app? It's an unnecessary battery drain. Would give 5 star review if it gave me the option to only have location services turned on when using the app.


Location Services on All the Time--Unnessary Data Consumption

DonBarar

Used to like the this app very much. Since mid-July 2016 I have noticed that data consumption is up dramatically. I have traced this down to Location Services being on all of the time. Curently using 2.3.1.423 in iPhone 6s operating under iOS 9.3.2. During this period I have had an extra $45 in ATT data charges. I have spoken with Supra customer service and their suggestion is turn off location services for this app when not in use. This is an unacceptable solution. This app needs to work like so many other well designed applications that only have location services on only when the application is in use. You forces us all to these Blu-tooth lockboxes that required this application and we are paying you guys lots of money each month. It is time that you get your software developers togeather and get this fixed. Donald Barar (db2900) Coldwell Banker Residential Brokerage Fountain Hills, AZ


Doesn't work on iOS 10 beta

TheReneSolis

Please fix your app for iOS 10 beta. The app gets stuck on the "connecting" to lockbox step of unlocking the box. This app does not get updated enough, it STILL doesn't work with iOS 10 beta!


Location Services... Why?!

Thomas Scott, Realtor KW

Every time I use this app, it's asks me multiple times to turn on location services. Annoying as hell. I said "No" once. That's should be it. Options are "Always" and "Never". No option for just when I'm using the app. That's garbage. My location all the time or even when I'm using the app is none of Supra's business and it ads nothing to the functionality. It's not the Maps app, you know. Even that, I can select only when using. You guys need to fix that.


Location Services... Why??? Uggh!!!

Thomas Scott, Realtor KW

Every time I use this app, it's asks me multiple times to turn on location services. Annoying as hell. I said "No" once. That's should be it. Options are "Always" and "Never". No option for just when I'm using the app. That's garbage. My location all the time or even when I'm using the app is none of Supra's business and it ads nothing to the functionality. It's not the Maps app, you know. Even that, I can select only when using. You guys need to fix that.


Answers for the location

Amandablazed

You don't have to have your location on. It's just with Apple and their iOS update it wants you to have your location on for all apps. If you turn your location off its fine. But if you use ekey professional it's best if you have it on because it has the MLS on their and connects to your navigation. Agents should ALWAYS ask Supra when you have these kinds of questions!


A joke

Jms8420

Terribly unreliable.


LOVE THIS APP!!!

Jimsbabygirl

With all the things you need to remember, it's nice to know that an extra key or set of keys isn't one of them.