Supra eKEY Reviews – Page 8

2/5 rating based on 123 reviews. Read all reviews for Supra eKEY for iPhone.
Supra eKEY is free iOS app published by UTC Fire & Security Americas Corporation Inc

Update is causing problem

SBoucha

The app worked great till the 4/3/18 update. When attempting to enter 4 digit passcode to open lock boxes, the app freezes when entering the 4th digit. So frustrating! Called Supra care and was told I needed to update my IOS 10.0 version? It says it's compatible with version IOS 6.0 and above. Please fix the update error!


Apple Watch app?

fatandsassy

Would love a watch app


Works every time

hudojni4kata

The key to the great functionality of this app is updating. You have to update it daily when using it. It will not open anything if it has not updated prior to that. If you go to a remote area where cell service might be poor or nonexistent as long as you had opened the app before that it will update and work just fine. Opening the app automatically updates it. I have never had issues with it and never have to use a CBS code either. Works great every time!


So unreliable.

erichthetall

That's it. It's extremely unreliable. Get it together people it's 2016.


Showings added, then removed a month later

WolfSnapCom

Guess no one wanted to pay extra for the pro eKey if showings was in basic. But, seriously, how lame can you get... Bring it back, and stop being greedy.


Location Services

SeattleBass

Please add "While Using the App" as an option. We don't need to be tracked or burn extra battery life.


Great app

Cevolani

Works great for me! Beats having to carry a chip card


Co-founder VP Realty Associates Connect

Ash Vecchio

This app is infuriating. It constantly crashes and makes you look extremely unprofessional infront of your clients. I can't even show properties today because the app is crashing. Fix this app immediately or give us the normal one at the same price as this buggy horribly unreliable app. We rely on this to run our business. Your terrible app impedes that. We pay good money to rapb and we expect a perfect tool to be able to show properties with. This is unacceptable.


Problems with iPhone app 2/19/2016

Lovechick61

Is anyone experiencing issues with the iPhone app recently? Last 2 days I've had problems with the app and I've tried using the adapter to open lockboxes to no avail. Very frustrating and unprofessional.


Supra Key app does not update

Specialkny

How embarrassing to have a buyer waiting for an hour outside of the property because the app does not update. We called support 3 times and was placed on hold for over 20 minutes with no answer each time. Really frustrating. This is the second time this app did not work and left our agents and buyers out of a sale. Not happy.