Schlage Home Reviews – Page 14
5/5 rating based on 166 reviews. Read all reviews for Schlage Home for iPhone.
Schlage Home is free iOS app published by Schlage Lock Company, LLC
Old review gone
MrBlanston
Well I’ll keep this up. V1 of lock was trash. To their credit Schlage sent me V2 for free For 3 years lock has worked properly about 27 days. Newer locks (V3 or V4?) have no issues; wish Schlage would replace ALL older defective locks. FIX found 1. Call Schlage, tell them what they already know. That these things are junk. They won't argue with you. Demand a refund... even if it has been 14 months since you bought them. 2. Email them your receipts and serial numbers. 3. Get your refund check. 4. Throw Schlage locks in trash where they belong. 5. Go buy the new Premis Locks from Kwikset - they work: half the footprint in size, way quieter, app is a zillion times more advanced. The End.
Z-wave lacking
ygsgsgs
Why can’t this device have z-wave, the $200 one has it. Charging $30 more for Bluetooth, but taking z-wave out is not a good deal.
It doesn’t connect to my lock
Db Paco
I have a Schlage sense lock with an iPhone XR and it never connects. I have tried countless times. This lock was over $150 dollars! Waste!
Unreachable
Steve24680
I was able to reach my lock once. It has been unreachable every other time I used the app. I’m brand loyal to Schlage as I am in the security business but this has been frustrating and disappointing. Tell me what I have to do to fix this on my end and I’ll do it but don’t just thank me for my comment.
Needs help
HiMMS attendee
In theory this could be the best app in the App Store. Unfortunately it was left in an immature state and is very unreliable. The communication between the lock and the app is unreliable, unpredictable, inconsistent, generally loses connection to each other, and is not synchronized. The app does not talk directly to the lock when in close range so it requires the use of the internet, which causes a huge delay. Tech support is sub-par. I would have one of their locks on every door if it worked as advertised. Good luck if you go with this Schlage. It’s obvious they don’t quite get the digital thing yet, and they don’t seem to want to move forward either. Everyone who comes to my house loves the concept and wants one when they 1st see it, but then I show them how it doesn’t really work right. Then they realize they don’t want it anymore. It’s a real shame too, because it could have been great. It’s been at least a year now that I have been using it and I don’t see any progress with improvements. Sorry Schlage, your old fashion locks rock but your smart locks are a black eye on your name because the app is so bad.
It only works if I’m standing right by my door
GRAlex3
This claims that you can check to see if you think you may have locked the door or not if you’re away. I can try to check and see - and the history of who has been coming in and out while you’re away. Nope. To test it I went to another part of my house and it didn’t pick anything up. Nope. I mean the lock itself is great, but this remote app is kinda iffy.
Worth the price
wando327
When I purchased this lock 3 years ago I had no idea how much I would come to love it, both for its function and convenience. The ability to program codes for different users and allow or restrict access has been invaluable. For the most part it also works well with my iphone (Siri and the home app). The only disadvantage has been the inability to reach the lock when away from home and the slightly touchy keypad which sometime requires several try’s for new users. All in all, well worth the money and I’ve recommended in numerous times to friends and family.