Parallels Access Reviews

Works like a charm

markbyrn

As I have a Parallels Pro subscription, Access in included and I have found it much easier to use than similar apps such as LogMeIn and Teamviewer.

No login to Sierra!

ACairhead

I cannot login now. Update broke ability to remote login from any of my ios10 devices to my MacBook. Worked great until now.

Great App but problems with iTunes

Raecom

App has problems with drop down menus in iTunes 12. The latest release is better however still needs work. When trying to use "Up Next" or any other drop down menu for that matter it will not open and remain open. It opens and immediately closes. It will sometimes eventually stay open however mostly just crashes iTunes.

App is getting... slow

Ryanxl

Accessing is now getting very, very laggy. Close to unusable. Oh well.

Great Interface — unreliable wake up of remote pc

reesevans

I am very pleased with the interface for interacting with my mac book pro remotely. There are many features of the interface that facilitate using the touch keyboard and other touch gestures to compensate for the inadequate interface of the laptop. However, it has been difficult to impossible to wake up my laptop over wifi; I have tried every suggestion of the Access documentation, which is hard to find, I have found that the only way to connect is to leave the laptop lid up and even then I have found waking up and connection to take several minutes. I have found the documentation and lack of adequate customer support to be disappointing. I cannot recommend this product whole heartedly until it performs more reliably.

Laggy

Yeahitzme

Very laggy since upgraded MacBook Air to Sierra. It does not make a difference what network I use. It is pretty much useless to me now....very disappointed that no upgrades have fixed this yet.

Latest app is broken!

Swapnizzle

Latest update broke the app! I have the latest version running on my iPhone and my Mac (running Sierra), but the screen goes blank whenever I log into my Mac (right before I was expecting the app to ask for my Mac password).

Parallels Access Trial Expired

maintitle

I would give customer service zero stars if I could. Owned and used Parallels for many years. Decided to try Parallels Access for the first time. Discovered my trial period had expired even though I had never used Parallels Access. Phone support told me they could do nothing for me. I was told in order to try Parallels Access for more than 5 minutes at a time, I would need to purchase the program. :( BAD. Customer service gets ZERO stars.

Agree with other reviews - update broke the app

ily I phone

Don't waste your money. I have been a loyal customer for years. However, since the latest update, it has been one big headache. When I remote in and the exit, it will not let me back in and shows I am still remoted in from the first session. I have to physically turn off the computer I am remoted into, which defeats the purpose of this app. I contacted customer service and they are trying to blame both of my computers rather than their app.

3 years later and still cant get it right

stevenmcbeaven

I would love to pay for this service if it properly worked. It misses keystrokes so often it's completely worthless for what I need to do. Don't count on typing anything. I mean anything. I could use other free options like team-viewer but I really love the idea of parallels. Unfortunately I'll have to stick to team-viewer. Also, I did verify it is the app and not my connection or corrupt files or anything like that. Logmein works flawlessly, teamviewer works without problems and about 3 other apps as well as Microsofts Remote Desktop all work great. Just Parallels can't get it right. If you never need to type anything this will work great. If you have to type anything, DO NOT USE THIS APP IT DOES NOT WORK

Parallels Access Reviews – Page 10