Norwegian iConcierge Reviews

Not worth the effort or the $9.99 fee

GB7349

The only thing that works is the messaging. The phone will not work at all. It may ring but nobody is there when you answer. You can find on board activities and bill info but you can get that on your tv. Good idea but needs lots of work. Tried to use it all last week on the Escape.

Not available on all ships

lex arch

This looked like it might be pretty useful for finding onboard activities and info. But we weren't told until we were on board that it's not available on all their ships.

Needs work

Parr1sh

Doesn't provide much info. Be nice if it had times and other usefull info. For example it tells what the dining rooms are, but no hours or any menu info.

Great concept, needs additional features, bug fixes

megspt

The app is very useful in looking up specific areas of the ship, as well as an account overview. However, the sections are very basic and do not give much description. It would be very helpful to have deck plans available to be able to locate specific venues easier. The "what's going on" section often malfunctioned and seems to have a bug which does not allow you to view the schedule for "tomorrow".

Awful

FLGirl9541

Terrible. We bought 4 this week.. walkie-talkies would have been better than this app. Wish we could get a refund!

Developers don't care about accessibility

Extreme200

Just by reading other reviews, I could tell that the app has probably not changed much if at all. The last time I used it, not everything was accessible with voiceover, a screen reader that is built into iOS. For example, I could get into a list of restaurants and the menus, but I can't read the menu for the particular day. I was thinking of trying the messaging feature since it could be useful but I'm afraid that might not be accessible either. I tried leaving feedback for the devs in the survey but I doubt anyone reads it. So for anyone who uses voiceover and is thinking of trying the app, just beware.

Take a hint from Carnival

Paulcet

Very limited usefulness. And some things just don't work. To the developer: spend a few hundred, go on a cheap Carnival cruise and rewrite your app with the clues you got while using their app.

Issues

SonnieP

The app has issues with sending me messages that i have been disconnected and reconnected to the ships Wifi. Problem is, I haven't been on or off the ship yet. I think the app needs updated.

Essential to the cruise

Eyalkr1

But not a polished application. Beware that Some activities are missing.

Good but needs some love

CBow

This app works pretty well but would be excellent with the addition of a few features. - please include an interactive deck plan of the ship you are on including you are here. - freestyle daily section would be nice improvement over the current feature.

Norwegian iConcierge Reviews – Page 7