Neat ® Reviews – Page 9
3/5 rating based on 200 reviews. Read all reviews for Neat ® for iPhone.
Neat ® is free iOS app published by The Neat Company
Yikes. New version freezes
Nardosdad
What a frustrating experience. Latest version freezes after taking a picture of the receipt. Can you people get your act together please.
Keeps crashing
origamiracks
Help I am a long time user. Use for taxes rental houses. Can not file into appropriate heading because it keeps closing out the screen.
Just Awful !
TazManGrl
I’ve been using Neat for 10+ years and now they want me to switch to Cloud based and lose all my history ? Awful Customer Service when they try to “help” more than 2 or 3 folks at the same time. Time to search for a new product !
Useless without monthly subscription
JoeCirig
I bought a scansnap scanner years ago and it came with Neat software. I didn’t use it much then, but it was neat when I tested it out. Fast forward to today - I have a need and remembered Neat. I still have my neat ID and the key for the software. Nope. Nothing works without a monthly subscription. Zero functionality. Deleted.
Embarrassing
MJARusty
The developers should be ashamed of this application. Neat, you are losing another customer because of this poor mobile application. Constant sync issues. Duplicates showing up in folders that are not there. Crashes on deletes. Folder counts that are incorrect. Sometimes files are there and then you go back and they disappear only to show up again after you sign out and back in. I am sure the developers will get this feedback and just laugh at another unhappy user but they should be looking for another job... not in IT.
Horrible app with Bankers hours customer service reps!!!
Whereyaheaded
I have been a long time Neat Receipts customer but I’m fed up with their ridiculously absurd customer service hours. You can never get someone on the weekend. Their new ‘app’ is subpar! They should’ve stuck with the old scanner way of storing receipts! They are not equipped to work in the iCloud app service!!!
Constantly Crashes
P0lkaDots!
I haven’t even been able to fully sign in yet. After I fill in my login information it shows the little login processing wheel then just goes right back to the beginning telling me to sign in. I’ve tried multiple times. I’m sorry to give it 1 star, I’ve just been unsuccessful each attempt at signing in.