My Sprint Mobile Reviews – Page 81
5/5 rating based on 1099 reviews. Read all reviews for My Sprint Mobile for iPhone.
My Sprint Mobile is free iOS app published by Sprint Nextel Corporation
Lazy
jondoe7651423
Instead of doing more of there own job sprint is simply making the customers deal with punching in information for any solid changes to be made.
Customer service
Casey Gunnell
By far the worst experience I’ve EVER had dealing with a cell phone company. I’ve sold phones for almost every carrier and know how the business works. Two different supervisors specifically told me not to pay my bill because when my credits kicked in I would be positive $79.42. I didn’t pay them and all of a sudden instead of being the positive $79.42 I get a bill saying I owe them almost $400. I called probably 15 times trying to deal with this and was literally hung up on by 7 different agents who just didn’t want to deal with the situation. I tried chatting on a number of different occasions. I even wrote everything down with reference and confirmation numbers. They just beat you down until you have no fight or time left in you and have to pay whatever the hell they say. I wish so bad I could just cancel and give everything back but then I’d be stuck owing for all the devices. DO NOT EVER GO WITH SPRINT!!!
Review
Hippies4menu
Customer service has been exceptional! Very big change from Verizon and enjoying every second of it
Horrible
tamrosskopf
Can’t get to my preference half the time and now that we have unlimited data, I have to keep going back in and turning my son’s data back on. Twice now in one week and I hadn’t even been on the app the first time and not on it again until today to see if it was blocked again. Been w/Sprint 2 years now so the app is not new to me.
Customer service and services in general
D.J. PINK MIKE
I’m done......waiting for the right time to leave! I’m going at&t or back to Verizon....