My Sprint Mobile Reviews – Page 2

5/5 rating based on 1099 reviews. Read all reviews for My Sprint Mobile for iPhone.
My Sprint Mobile is free iOS app published by Sprint Nextel Corporation

The app was fine until it wasn’t

Josh126267453

Was a great app then they updated the login settings and now I cannot sign in with my email and password. So I’m completely unable to access my account. Dumb decision to make it a sim based login leads to so many issues.


App issues

dimeplay1

What is wrong with this app to less few days?! It keeps saying is trying to authenticate, but it never lets me on. Please fix it!


Not working anymore

Money7435

This app was working great but since last month the app has been not working at all it doesn’t even load up anymore, I even tried to delete it but when I downloaded it again it still wasn’t working and now I don’t know what to do the website it’s even working so hopefully they fix it soon.


Sprint is amazing

Killahdakat

I have had nothing but great experiences with Sprint. When switching my sim to T-Mobile like they said for the merge, was the worst. I didn’t even have service in my house. They tried to fix and trouble shoot but nothing. I got my sprint sim back and boom! Was amazing. I got my services back!


Doesn’t work

King of Heathens

App hasn’t worked since the merge. Only worked half time then now can’t even log in. Crap app


Crashing

eldodgerboy

This app always worked for me, but lately, it doesn’t start up. It just stays on the “authenticating” screen and never loads.


Not working with iPhone 13 pro max

Ajy8382973

Since upgrading to the iPhone 13 it has stopped working. It’s stuck on Authenticating despite self troubleshooting and customer service troubleshooting. It’s clearly an app side issue. The last update was 2 months ago. Why is this not being fixed?


Beware if you upgrade to an iPhone 13

Jlokz69

Ever since I upgraded to an iPhone 13 which no longer uses SIM cards, the sprint app has not opened once. I have to manually log in through safari now, I have contacted sprint support several times. I always get the “we are working on it” or “will be resolved shortly” response but it’s been 2 months and the app still does not work. It is VERY annoying to have to use a browser to do anything that I could easily do with the sprint app, not sure if there will ever be a fix to this issue but as of right now I am not a happy customer. I’ve been with sprint for 8 years and have never encountered issues like these before.


Won’t work with my iPhone 13

Berberbader

No matter what I try I can not get this app to work on my iPhone 13.


Misleading

Kirkbern

Totals different from in store then on app - on app it quotes you a upgrade price without including tax - just beware