Citizens Bank Mobile Banking Reviews – Page 5

5/5 rating based on 565 reviews. Read all reviews for Citizens Bank Mobile Banking for iPhone.
Citizens Bank Mobile Banking is free iOS app published by Citizens Bank, N.A.

Friendly Staff

HourseHeadBookEnds

Called the local branch where I grew up & spoke to an actual human being, she was knowledgeable & pleasant. We accomplished my goals.


Solid app.

RobertNasir

Solid app, convenient service. Does everything I need. I only wish they’d bring back the iOS home screen widget.


Phone

wise women!!!

I tried to get a balance it asked me for my account number three times I put it in then it asked me for my Social Security number and I put it in and then it says you’re gonna have to wait for a representative and that’ll be at least 45 minutes and I hung up. Please fix the system I enjoy using it!!


Suzalolly

suzalolly

I have tried at least four times to deposit a check and each time I get a message did I have to verify the amount. And at this point I am not sure whether it has been deposited into my money market or not. I’m going to be switching banks of this keeps up


Untrustworthy bank and poor app

Aabs_Avi

Don’t trust this bank. They don’t honor their offers and customer service don’t care about customer. App doesn’t show all aspects of your transaction - hard to track if you looking at why your deposit didn’t go through.


New app is ?

Buckbottles

The widget is gone so I can’t just peek at my balances. The new interface is not it GO BACK TO THE OLD ONE PLEASE OR ILL CHANGE BANKS


Unimpressed

tonibear817

Just recently acquired a auto load through Citizens. Downloaded this app in hope that it would be like past auto loan/bank companies where I could make loan payments on the app instead of having to go through safari/internet browser. I can’t schedule payments, make one time payments, or really do anything with my auto loan EXCEPT see that account on the app. Citizens, please update this with more accessible features.


Ease of technicalities

Usansay

Always satisfied with result


Works well

tfvugfc

Works better