British Airways Reviews – Page 5
5/5 rating based on 194 reviews. Read all reviews for British Airways for iPhone.
British Airways is free iOS app published by British Airways Plc
Terrible
Mrbdog72
The app keeps looping back to the website, instructing me to do things I have already done.
Home for family
Geordie Whitch
BA just keeps getting worse and worse!! Of the four flights booked, two were cancelled, ended up having a 8 hour stopover at Heathrow only then to get a further 3 hour delay, most of which was in the aircraft. Pathetic explanations and excuses, and an attitude of just “don’t care” Lost a whole day of my holiday, by the time my arrival into Newcastle I was too late for my Covid appointment and rental car office was closed. Lost most of the following day to rebooking Covid tests, car rentals and hotels. Still have to endure my return flights! After two years of using the Covid excuse, I would have thought BA management would be in a better position to run their business. But obviously NOT!!
An absolute disgrace
PanchoFlores
In all my years of flying, this experience has been of the lowest quality ever, even compared to budget airlines. Absolutely nothing worked on the app, even as we successfully completed all requirements. Data entered would not save, could bot check-in to save our lives, and once checked in via counter, could not retrieve boarding passes. I suggest you fix the app or kill it, because this sorry attempt at automation is an utter failure and only ensures frustration for your customers. It is very sad to witness what was once a respected airline company become what it is today…
Very unreliable
ViveLaLouisiane
British Airways systems are inconsistent and unreliable. You get system error along the way that do not explain what the problem is and leave you stranded without knowing how to proceed. The options are limited, and the airline seems to not care whatsoever about making their customer’s experience easier and seamless. BA is difficult at every step.