British Airways Reviews – Page 19
5/5 rating based on 194 reviews. Read all reviews for British Airways for iPhone.
British Airways is free iOS app published by British Airways Plc
Crash within moments of opening
Happy User 7193
1. Open app for first time 2. Enter booking number and last name 3. App crashes. IPhone 8 iOS 11.1.2 This is an absolute travesty. This is your CORE SCENARIO, the thing that you should expect the most ppl to be doing with your app, and it doesn’t work. USERS ARE NOT TESTERS. Test your app before you release it.
Absolute junk
Clotbuster
Doesn't work at all. The page where you retrieve your reservations doesn't work at all.
Mr. Paul Strivings
Pdstri
We booked 2 tickets from British Airways to Turkey Sept. 9th for a January 16 flight. In October, Turkey began a series of changes in Visa requirements for US citizens wanting to travel to Turkey. I’ll skip all those details now since I’m reviewing British Airways but at each step of not being able to get into Turkey, we called British Airways to find our options (refund, voucher, etc.). Each time BA assured us that we’d get our visas and and to wait. They would only refund taxes and fees, about $990 (customer service wouldn’t say a monetary figure) out of $3500. We waited and tried monthly. Finally, after getting approved for an appointment for an in person visa interview with Turkey, the only available interview was in January, the day before our flight. Then there’s a two week approval window. So no visa and when we called about refund options, the refund offered now was $187. I believe since BA is government subsidized, there was a conscious delay process to permit the government to continue to collect time released taxes. I’d enjoyed multiple Economy Comfort step up seats and comfort and thought I’d found a comfortable way to travel. I’ll now take my business to another airline. I forgot to say, but when I calmly said to the BA customer service agent when offered $187, that I might as well hold onto my seat so BA could not resell the seat, she hung up on me. Fly US and suffer with the tight seating.
Seem to be getting better
NovaH79
Everything went quite well this trip. The app shows all my upcoming trips (including one next month) and checkins went well, including a handoff to AA. Good!
Very helpful app
Contatc2
I love this app, I can easily book flights, especially book rewards flights in a few clics, check my loyalty points, check-in, I get notifications in the airports.
Can’t get boarding passes
tangerine7199
This app is incredibly buggy and won’t let you get boarding passes if your party is greater than 1. Very frustrating!
BA systems are messed up
Sndpaev
BA software(s) to handle/manage reservations are super messy! Our reservation was changed automatically without notifying us. Infant seating with baby cot selection was changed without notifying us. Yet the customer reps argue that it never happened and we did that deliberately! Hot hot hot mess!! NEVER flying with this airline again and will warn all my friends/family not to select this airline when there are AMAZING middle eastern airlines like Emirates, Etihad, and Qatar.
BA is a POS
A Carnaval
Surprised the company still in business. Many times can't check in on line to be told at the airport my seat was given away....
Another FAIL for BA
Em's iTunes Account
I flew BA for years UK citizen living in the US). Would only fly BA for years. Over the last 5/6 years the airline has gone downhill in all areas. Fares, surcharges, inflight service, baggage service, reward flight availability, etc, etc. The last App was ok. Not brilliant but it worked. This App is pathetic. I signed in (my Account is in the US, is my currency is $’s). All prices in £’s. No way to change it. Looked everywhere. Deleted app & reinstalled. Still £’s. Have weather in F’, and can change that to C if I want, but I can’t change currency to $’s !!??!! This App is FAR below the standards of Virgin, United, American, Qantas, Icelandair, Delta, even WOW & Norwegian!!! Get your act together BA! Get your IT department into the 21st century!