Home for family – British Airways Review

BA just keeps getting worse and worse!! Of the four flights booked, two were cancelled, ended up having a 8 hour stopover at Heathrow only then to get a further 3 hour delay, most of which was in the aircraft. Pathetic explanations and excuses, and an attitude of just “don’t care” Lost a whole day of my holiday, by the time my arrival into Newcastle I was too late for my Covid appointment and rental car office was closed. Lost most of the following day to rebooking Covid tests, car rentals and hotels. Still have to endure my return flights! After two years of using the Covid excuse, I would have thought BA management would be in a better position to run their business. But obviously NOT!!
Review by Geordie Whitch on British Airways.