An absolute disgrace – British Airways Review

In all my years of flying, this experience has been of the lowest quality ever, even compared to budget airlines. Absolutely nothing worked on the app, even as we successfully completed all requirements. Data entered would not save, could bot check-in to save our lives, and once checked in via counter, could not retrieve boarding passes. I suggest you fix the app or kill it, because this sorry attempt at automation is an utter failure and only ensures frustration for your customers. It is very sad to witness what was once a respected airline company become what it is today…
Review by PanchoFlores on British Airways.