2/5 rating based on 179 reviews. Read all reviews for Anthem Anywhere for iPhone.
Anthem Anywhere is free iOS app published by Anthem, Inc
MRSKAT
Trying to get into the app and it’s not working. It keeps hanging or frozen and I’m not going anywhere. App to nowhere
M-B Fan
There are so many problems with this app that it’s hard to know where to begin. First, when I tried to log in, the message said my username or password was incorrect. Fine, maybe I forgot one or the other. Before I could press the link to get my username or reset the password, I got a pop-up saying “We’re here to help.” I had to clear the pop-up at least three time to get the screen to recover my password. After entering all the information, I got an error message. I checked for updates and then updated the app hoping that would solve the problem. Nope, the update didn’t help. I finally was able to get a password reset email. Used the temporary password and tried to log in. Success. I got in and was redirected to a page to reset my password. When I did, I was logged out. So, I tried to log in using my new password, but instead of getting to the main menu (which I could see in the background as the white “working” dots swirled) I got the exact message we see in the Developer Responses: “We’re here to help.” I was then logged out. This happened numerous times. When I finally got logged in, I pressed one blue tile to check my account summary, got the “We’re here to help” pop-up, and was booted back to the log in screen. On my next log in, I got to the main screen and decided to activate the touchID. I got to the account profile and settings screen, but when I moved the slider to activate the touchID, I got a pop-up saying I had to use a password because another account already had touchID enabled. Really? Another account with my ID number? I’m single!! Oh, and when I went back to the main screen after not being able to enable touchID, I got a pop-up saying “We’re here to help” and was logged out. Restarting my phone didn’t solve the problems, either. This was all too much fun for one afternoon.
Wow2TheMax
This app is always down, and when I can access it, it does not provide the content I am looking for. I pay too much for my insurance to get a third rate app. Fix it!
HoosierGuy8505
... not at all helpful or able to accurately convey information about your benefits reliably.
AR 754784
Update App, and the fingerprint security feature no longer works. Thanks BCBS
dnrtaff
This app is great if it ever lets you sign in, which is NEVER! Then when you call the number it asks you to call they can’t help. Been locked out of the app ever since it updated as usual. It’s always “Oops Something Went Wrong” I’m over it! Get this app only if you never want to be able to use it!
lreview2018
Not even able to display the login page! The website is not working either- “find a doctor“ kept loading. Called customer service said the website is not working but the app works fine, told me to download the app. What a bullsxxt! that’s what you get when they offshore the development to INDIA! ?
gapdapsis
Downloaded app because the anthem web portal for customers is so buggy it doesn’t work 60% of the time. However with the app you can’t submit a claim, check in the status of a claim, or view any of your benefit info. The thing is slow useless supplement to the slow broken website. Anthem seriously needs to get its tech on track - it’s an embarrassment.