Anthem Anywhere Reviews – Page 3
2/5 rating based on 179 reviews. Read all reviews for Anthem Anywhere for iPhone.
Anthem Anywhere is free iOS app published by Anthem, Inc
Terrible App
A Plate
Terrible app. Instead of adding bells and whistles, work on fixing the basics. The subscriber should be able to view their ID card.
Terrible
TheTsubasa
This app STILL barely works. I called customer support around 3 weeks ago because I can't pull up my ID card. Support never got back to me and the app still doesn't work.
Oops! Something went wrong...
noPe999999
If that’s your favorite thing to read when looking for answers, then this is the app for you! This app could be so much better if it was informative and actually worked like the Humana app we were using before the insurance switch. Ughs
Never works
Sieray
This app is horrible! It always crashes when I search for a doctor. I have never been able to successfully use this app. DONT DOWNLOAD!
Great app to use when cust. Serv. Is open
Stebdawg
Great and easy app to use but only when customer service is open. I can access anything and find everything but as soon as customer service closes the app locks me out or won’t let me access anything with out prompting call service which is closed making this app useless outside of regular service hours. Avoid this app until the developer can figure out how to make an app that doesn’t need a call center to work properly.
Hopeless
MarinFan
Looks bad and does not work. This comes out of my insurance payments? Start again. This is useless. One star is too high. Deserves less.
Useless
Review by Simon
Only function that is working is the ID card. Basically no other function or information (claims) can be accessed via the app, which makes it completely useless. Key information can only be accessed logging into the website.
App does not work
AIA Member
I have used the app successfully in the past but it froze today and will not show info. Tried deleting and reloading and that was even worse. Tried calling the number listed in another comment and that took me to anthem customer service and a person who wanted to log into my personal Information. Not what I needed. The APP does not work on an iPhone, I already got all the info from my computer. Had a question to try to solve at the doctor’s office to show them that Anthem had paid a claim and I knew before they did but the app failed spectacularly. They were not impressed with the app or with Anthem at that point. My phone works with my other apps because I thought there might be a problem with it, but no, it is local to Anthem only. So will delete it again. Guess I should not be surprised since app only has a 1.6 rating. I am glad the insurance is way better than the app.
Pretty Bad
DarfNader
This app is still really buggy, slow, and built sloppily. For instance, you can’t set up text alerts because the data entry field is broken so you cannot add a number to receive text messages. At least it’s on par with the insurance coverage they provide which is pretty terrible as well.