Anthem Anywhere Reviews – Page 4
2/5 rating based on 179 reviews. Read all reviews for Anthem Anywhere for iPhone.
Anthem Anywhere is free iOS app published by Anthem, Inc
Ok?
NS-0059-9600
This app, as well as the Anthem site in general, is completely broke. I have an established account and have logged in in the past, but can’t log-in, can’t request info to retrieve my log-in credentials, can’t call customer support because the number they provide gives me a robot that tells me to “call the number on the back of my id” card before hanging up. The whole reason I’m trying to sign-in/call is because I need to request a replacement insurance card. Soooo, I guess I’m just not going to the doctor until my benefits renew in November and new cards get mailed out? Thanks, Anthem!
Not useful
Thegreatmanda
The only reason I got this was that I wanted to check progress toward this year’s deductible, because their mobile site doesn’t show that and the “request desktop site” option does nothing on their site. The app just has the exact same stuff as the mobile site has, so there’s no point.
Customer Service Advocate SC
Ladysuess81
App is really easy to maneuver. Everything you need, from searching providers to different coverage options to viewing your ID card, front and back, right at your fingertips! Love it!!
I'm not even sure how they keep making this app worse
Wolf tiger Shark
It's clear this app has been outsourced by some exec getting a 400k salary per year. With every update, it somehow becomes slower, buggier, and more inadequate. It's not difficult to hire solid developers, you just have to pay market. This app is what happens when you hire on the cheap. It also seems BCBE execs don't care how bad their app is as long as they have one. No pride, no concern for customer experience. A clear "let's have an app so we can say we have an app, but zero budget to make it worthwhile" project. People need to be fired over this, no questions asked.
Does not work, deserves negative stars
tarac1590
I’ve tried logging in multiple times and this app just does not work. I’ve tried resetting password, using Touch ID, even calling tech support, nothing works. Tech supports advice was to just use the web browser instead. Great. Deleting the app. Waste of time.
Super Buggy
iPhone user Jim
Several pages within the app fail to load. The chat feature never works. I commonly encounter gibberish error messages.
App always says not working right now
Jet lisjsxjeis
I may try to use this app like 1 time a month and it has consistently let me down. Never does it work on the first try, generally not even the same day.
“Our app isn’t working right now...”
Displeased Doc
I received an email offering this new advancement in health service. I downloaded it and the very first message I received on screen was “Our app isn’t working right now.” Really? I’ve already been overly displeased with ABCBS - it was bad enough when they wouldn’t cover my husband’s ER visit last fall for which he wound up having SURGERY. This is just insulting....and loaded with ignorance. Get it together before you offer any other, ahem, “conveniences”.
Needs work
Hlimoges
I can’t get this app to work...ever. Crashes, does not know my information, continuously searching. Needs improvements fast!
Brutal
Fermderlay
It would be quicker to drive to your local library and use their PC to access Anthem.com than to find the same information using this app. Everything takes forever to load, and about half the time it just times out. It’s also very poorly designed and unintuitive. Slick UI but horrible functionality.