Via — smarter mobility. Reviews – Page 7
4/5 rating based on 673 reviews. Read all reviews for Via — smarter mobility for iPhone.
Via — smarter mobility is free iOS app published by Via Transportation, Inc.
Really fair ride share service
NYGpoint
Super efficient app and process. It’s not door to door service, but it’s great when you aren’t in a rush. Drivers are always professional.
Super friendly!!
EAVANM
He was super nice! Great driving, great conversation and good music (smooth jazz)!
Cheaper than uber sometimes
xoxorawr
Via is better for further distance and often cheaper. Use my code for $20 xiaolin8p8
Works OK with public transit, annoying details
Tiny Brain
In King County / Seattle, Via uses the Orca card, and works with employer paid Orca cards. This effectively makes Via free for me, so Via wins hands-down on price. There’s a few details though that are really frustrating. The vans are all-black, with blacked-out windows in the heat of summer and drivers never turn AC on, the van side windows don’t open, and drivers rarely if ever open the front windows. A <5m ride and you’re soaking in sweat. And if you’re sharing a ride, those blacked-out windows prevent you from seeing into the vehicle so you can’t tell which seats are occupied. Other passengers tend to get upset if you open their door because they can see you but you can’t see them. They need to ditch tinted windows and turn on AC by default and maybe use white vans instead of black ones so they heat up less.
Love via
Rdawgsul
Take via to and from work every day. The only reliable and affordable shared ride option in dc. Highly recommend it
Ride share prices are no longer competitive.
kiss41
They have started price gauging on busy nights and rain (never used to do that). Not as compatible as they used to be pricing wise so I take a lot less. They will not listen to feedback anymore either. I have repeatedly asked not to be dropped at a specific location and they keep dropping me there.
Via is always better than expected
Thpatrick
I have consistently ridden with terrific drivers with Via, and am always impressed and served well by their app and customer service. A truly stellar NYC transport star!
Good prices bad drivers
chardbarnes
Most of the drivers have no clue how to talk to customers or have a sense of direction. I have had drivers full on skip my pick up point and then claim that the app told them a different spot when I have proof of where they said they’d pick me up or have no idea how to work their navigation and tried to get Me to use their phone for them to get to my destination or answer calls for them. I’ve dealt with too much incompetence I can’t deal with this app anymore. It’s so frustrating having to tell your driver directions or he called dumb or stupid when you weren’t picked up at the designated spot and they made you walk to them because they were lazy to come pick you up