Via — smarter mobility. Reviews – Page 68
4/5 rating based on 673 reviews. Read all reviews for Via — smarter mobility for iPhone.
Via — smarter mobility is free iOS app published by Via Transportation, Inc.
Ms
Cinthia Menutole
When you have to deal with the MTA and you have Via as an option, you just can't help but loving it! Can't wait to get Via 24/7 in NYC
Life changer
Sharing in Style
Via is the best! I use it everyday to travel around the city. It's affordable, comfortable, and reliable.
where is then customer support?
Ripped-off customer!
I had used VIA a couple of times and will acknowledge their car service is fine. However after refilling my account with $25 credit, I used the service ONCE in Manhattan and suddenly my account balance has since been $0.63. I understand errors can happen, but they can be rectified, so I reached out to VIA through their text system - no response. Emailed them through their customer support page - no response. It's been more than a month. I will not use their app anymore and will NOT recommend their service to anyone due to their abysmal customer service. Is this how you treat your customers?