Rent the Runway (RTR)
| Category | Price | Seller | Device |
|---|---|---|---|
| Shopping | Free | RentTheRunway | iPhone, iPad, iPod |
Imagine stepping inside a dream closet filled with hundreds of thousands of designer pieces, wearing whatever you want, whenever you want them. Take risks and have more fun with your style every day -- no commitment required.
Rent the Runway gives you the keys to an always-expanding dream closet, filled with the latest styles from over 500 designers like Diane von Furstenberg, Oscar de la Renta, Tory Burch, kate spade, Rebecca Minkoff and more). Use it to rent high-quality pieces that’ll fit your style, flatter your shape and work for any occasion - big or small.
Welcome to the Renting Revolution. It’ll change your life.
HOW IT WORKS:
RENT: Sign up for a monthly membership and access a constantly rotating wardrobe for work, weekends, and beyond. Or reserve for specific dates and get a look you love delivered as early as tonight.
LOVE: With our 100% Fit Guarantee and rental insurance, all you have to worry about is having fun.
RETURN: Free return shipping and dry cleaning, always. Just drop it at a UPS dropbox or one of our stores.
WHY RENT THE RUNWAY?
FASHION FREEDOM: With thousands of options at your fingertips you can try new things, have more fun, and really go for it.
TOTAL WARDROBE FLEXIBILITY: Let’s be real: your style, size and budget change over time. When you don’t have to own everything you wear, now your closet can, too.
SMARTER CLOSET: With a dream closet you can access anywhere, all it takes is a few taps of a smartphone and your outfit is delivered to your door.
SMALLER CLOTHING FOOTPRINT: Almost 80% of clothing ends up in the back of your closet, or worse, a landfill. Power the sharing economy and rent instead.
IN THE APP:
FIRST DIBS. New pieces are available on the app before anywhere else.
PERSONALIZED RECOMMENDATIONS: Our new and improved app experience makes it easier to find pieces you’ll love.
REAL-TIME ORDER INFO: Update your order, personalize your membership, track your shipment and chat with our stylists.
Questions or feedback about the app? Email us at [email protected].
Reviews
The coolest ever
gma smart and frugle
Love this web site I have been using for years I travel so much makes my life so much easier !! I rent or buy let me tell u I bought a black dress the coolest I have worn more than 50 times great deal designer!
Totally disappointed in RTR
Maureen M G
I am a long-term member of RTR. I preordered a dress in 2 sizes to wear to the Tony Awards ceremony on 9/26. I scheduled pick-up at the flagship location on 15th street in NYC. I arrived Saturday morning, 9/25 only to discover the the store was CLOSED ON SATURDAY! There was no mention of this when I ordered my dress nor in the confirmation e-mail. Chatting on line was not in service. I was able to call the main number and a very courteous representative told me the store was closed and my dress was inside. I was told there were not other locations in NYC where I could go to rent a dress. I AM LEFT WITHOUT A DRESS FOR THIS VERY SPECIAL EVENT! I EXPECT THE CHARGE TO BE CREDITED TO MY AMERICAN EXPRESS CARD - NOT A CREDIT TO MY RTR ACCOUNT. I am uncertain if I will ever order from RTR again. It has far diminished from its original efficient service operation it once was. Maureen Gibson
Update the app
Hjjjih998976
All of a sudden it’s constantly showing items need to be returned asap when they were returned a week ago! Get your stuff together RTR
Disappointed with inventory
unsatisfied_and_upset
Was really excited to get back after a hiatus during the pandemic but the clothing inventory is not great.
ZERO STARS
ConcernedCustomer!
What used to be an incredible company is now AWFUL. Rent elsewhere !!!! Terrible customer service and will claim you didn’t return items on time and charges of dollars in “late fees”. It’s fraud ! You’ve been warned !!!
Really gone downhill
AL310
This service has gone downhill since they started changing it. My returns take longer than 2 days so I’m hounded go return items I already returned plus am blocked at making a new shipment unless I contact them. Trying to move a hearted item to a list unhearts it then you lose it. Constantly have to re-log in. Tried to lessen my membership to fewer items but because they hadn’t received my return got charged for 5. Used to be perfect now it’s garbage.
Lexie
LashNewYork
I absolutely love my outfits and look amazing in them and love to get monthly packages from Rent the Run Way! Thank you
False advertising
Slay-it
I signed up for a membership but “surprisingly” once you sign up all the good stuff isn’t available for rental. I contacted support and was told to upgrade for more options, great job RTR appreciate the full transparency.
Gone downhill
JulieBos
I used to be obsessed with RTR, however their customer service, item quality, pricing, and selection have all gone downhill. I was once a very loyal customer who referred countless friends, but I no longer plan to use RTR.
