My Bath & Body Works | My B&BW Reviews

Out of stock items hold up check out

Bt5series

Out of stock items hold of checking out as you have to scroll through your list of items that you’re purchasing to find them and hit them -to remove the quantities they should automatically be removed from the cart if not available

Review of 1st time order on line

cindals

Love the online feature but was unable to use my reward of $10 off a $30 dollar offer!! Then had to put my order in twice before I got to checkout???? How do I get my $10 reward applied to this order, if I can’t, can I use it in the store?

Courtesy Counts

Joyces Choice

Every Bath and Body store I hv shopped in allows me to hv a comfortable and speedy shopping experience.... It’s great to hv a person at the door to great and ask if you were looking for something special.... She directed me to the 1st place I wanted... that was very helpful... The stores hv employees to answer a question stationed throughout the store and the people at the registers moved quickly ..and were friendly... During these COVID19 TIMES ... Shopping is stressful but necessary and I really appreciate the consideration given us that Bath and Body has staffed their stores so we feel safe and still enjoy our shopping experiences... I will not shop on line so going into a store is important to me... I hv family in different cities and shop in these stores and applaud your stores and staffs in : Santee, Ca..., Aliso Viejo, Ca., Followed by the stores in the Malls in Mission Viejo, Ca, El Cajon, Ca., Mission Valley, San Diego , Ca... Thank you for picking wonderful staffs and managers, beautiful displays, great smells in the store, keeping very clean stores, and terrific products ... I am a very busy person.....a fast and pleasurable experience in every one of these stores... Thank you, ~ Joyce S.~

Seriously!!!!

SadinNj

So if your Not in the right area you can’t Download the App!! I tried 3 times to Download the app and it says “Sorry the rewards program isn’t available in your area” Really! Makes No Sense

...not a full service app unless...

phatkat530

Not a full service app unless you're in a state that supports the rewards program. I was hoping to use the app in lieu of the website. Basically you can login and that's it - NO ability to see your account, shop or view previous orders. I suppose once your state is on the list you can actually use the app.

Why won’t they take my coupon

CatratCassie

I use to live in California then moved to Knoxville Tennessee I do my normal things shop pull up my coupons and they tell me they can’t take it because it doesn’t work in the state of Tennessee so is this app state wide or only works online and not in stores. Feels like that’s not right because if I’m in the store I want my points or use my coupons to work there too not in certain places.

Arlington Heights, Illinois store

Tute 23

Smallest store with the biggest attitude lazy “ladies”. They all need to go… Bring in classy local high schoolers not classless women from God knows where. Used to be such a fun store to go. Not anymore.

Terrible customer service

Cplover41

Called customer service due to not being able to make a purchase online. The woman on the phone was rude and not helpful at all. She said she couldn’t help me and before I could respond she hung up the phone. Extremely disappointed in Bath&bodyworks right now!!!

I ❤️B&BW

Hot rod g'ma

I really like shopping at B&BW. I like the products, the fragrances, the sales, the coupons and the staff. Oh and don’t forget the candles! I have only found one other candle brand that keeps the fragrance until the candle has burned down. I especially like their aromatherapy products.

Loving The B& BW App!

Lopez Luv

This app is so convenient! Easier to keep up with than emails. I have been catching some good Sales! Thanks And Bath & Bodywork’s!

My Bath & Body Works | My B&BW Reviews – Page 4