Kaiser Permanente Reviews
4/5 rating based on 443 reviews. Read all reviews for Kaiser Permanente for iPhone.
Kaiser Permanente is free iOS app published by Kaiser Permanente
Poor support.
Bushidodude
What is the point of having a digital version of the records if none of it can be accessed due to the flourish of errors they have. Called customer service and they recommended “uninstall and install again”… I did it in 4 different devices and still nothing.
Ok when it works
NorCalKid202
It crashes way to much and takes way to long to get results or a response every time I try to log in it takes a long time to load and tends to crash.
Pharmacy
du ar do dumb
The new pharmacy update is horrible. It was fine the way it was. Why don’t u ask people in the pharmacy who actually use it before u upgrade. They complained about it too. U can’t order prescriptions 3 days in advance for refills when they take 3 days to get dtr approval etc., then you run out. You can only order refills on the day u shud be able to pick them up then the dtr still has to approve it & that adds 2-3 more days so your 3 pills short ea month. It tells you they are unavailable-so u run out. Doctors don’t generally fill them same days Tech dept can change it so we can order monthly refills 2-3 days in advance so thd dtrs can approve them on time. Pls fix it.. I’m 77 one can’t always get out the same day we need to be sure they are ready when we need them but 2-3 days later. Now I have to email the dtr each month to order & make sure they are ready on my pick up date. Another thing one can’t even send there message they need a nickname & guess what all names are taken..omg
No Help!!!
Teachermomlady
I haven’t been able to access my messages for 4 weeks, I can access my messages but not see any replies or any messages sent. I’ve deleted the app several times and reinstalled, I’ve called customer support, I’ve sent messages, and there has been no help. It’s still the same problem. Since the update I also am having difficulty scheduling appointments with specialists that I have a referral for. This has become very frustrating.
Advise nurse
hookhidr !!!
When ever a problem , develops CALL! They take care of 90% of my medical care questions and or direct you to someone who can ! Now when it comes to complaints about doctors. Different story ! So collect every possible piece of evidence because they have some real lousy practioners!! And good luck , fill out your paperwork an make copy’s . There not gods!!!
Do not download
anonymous 757
Worst interface ever I answer some questions to create an account and now I have to wait for a temporary password to come in the mail like why couldn’t you just email me
Bad appp
Chris3131761
It’s slow and not very cool or easy to use Why do I have to have 2 apps for kasier makes no sense to have information on two different platforms Thank you