No Help!!! – Kaiser Permanente Review

I haven’t been able to access my messages for 4 weeks, I can access my messages but not see any replies or any messages sent. I’ve deleted the app several times and reinstalled, I’ve called customer support, I’ve sent messages, and there has been no help. It’s still the same problem. Since the update I also am having difficulty scheduling appointments with specialists that I have a referral for. This has become very frustrating.
Review by Teachermomlady on Kaiser Permanente.