Harmony® Control Reviews

So many problems

ct323i

This is the worst app in the App Store by far, it has so many problems. The UI looks like 1992, the app always has to sync up with some nonsense remote service which takes forever, there’s no easy way to configure your Harmony remote, half the time the settings don’t save as expected! Truly awful. Still failing constantly in 2020, complete fail.

Logitech continues to go down hill

Eric 209

App never works, hubs fail more often then any other electronic in my house. What was an innovative great company with the older remotes has just failed to deliver over and over recent years.

App no longer is able to find hubs

TheMadMan007

The app used to be pretty good, but within the last year or so, the app has become increasingly unusable. I have two hubs set up and the app will no longer see them. Sometimes it’s both, sometimes it’s just one of them. Resetting the hubs will sometimes work, sometimes not. Everything about the app is intermittent working and it’s causing me to try and find a better alternative now because the issues have become more than just a minor inconvenience. It’s 2020 and smart home devices should not be this shoddy nor complicated to resolve a minor issue.

It’s garbage.

GSzealot

Trying to set up the remote from this app is absurd. It will keep saying that I need an internet connection. It can’t find it even when I sitting right next to it. A screen message will freeze. There’s no way to go back and try to connect again. It says to “tap here” to get to another step but nothing happens. It took me hours to get through the set up. Scanning again, screen freezes, unplug the hub, unplug the server. Once you finally finish, the remote is great. You can use a computer but if you have the latest Mac OS, it won’t work.

AWFUL App, Awful Logitech Hub!

Vegan61

This app and the hub couldn’t even handle a simple setup of just a TV, a receiver and the cable box, even though all of them are supported. With everything setup correctly, it would turn off my cable box while turning on the TV, etc. Don’t waste your money. I returned the Logitech hub-remote. I’m surprised how far behind the universal remote industry is. It’s 2020!!!

Hardly worth the (lots of BUGS) headache-

MKVTDI

Setting things up was straight forward, sorta. It did takes quite a long time (50+ mins for 4 activities) and the app crashed each time I finished adding a new activity which means you have to enter your username and password each time (unless it’s in your keychain) and get back to where you were in the app with creating activities. I can deal with that because once the activities are created, you shouldn’t have to create them again and you can use your new $250 remote, right? Wrong- Problems soon arise if you ever need to delete an activity followed by deleting the device you no longer want to associate with that activity. It appears the app also deletes other devices that are tied to multiple activities. Like the receiver, or in my case, the Soundbar and before you can do anything about it, the hub updates the remote and that’s it. You now have to recreate every activity again but first, you have to add that ever-so-important key device first.

Ancient technology for your pocket

Vis The Kiss

It’s 2020 and this interface looks at least a decade old. The functionality of the app and remote are fine for turning things on and off but I need my device remotes for nearly everything else. As a prime example, the official Apple TV remote app is one screen whereas this app has the same controls spread across three. It would be amusing if it wasn’t so frustrating. Also, as I mentioned, it’s 2020, why isn’t this HomeKit enabled? I can control my lights, fan, and various appliances with my voice, I don’t need Harmony to do those things for me. Especially not with this interface.

What’s with the negative reviews?

Meowgler

I’ve been using Harmony Hubs for about 5 years. There’s simply no better alternative for hands free control of multiple entertainment centers in a home.

Terrible app with potentially decent hardware

Palandorb

This app is so bad on iPhone 11 and iPad... (how bad is it?) ... it is less frustration and time for me to plug in and use an older laptop with Windows 7 to make any changes than it is to *try* to use my up-to-date iphone or ipad. This is coming from someone with 15 years in tech support, sysadmin, sql admin, developer, and now devops release engineer. (A dhcp reserved ip definitely helps a lot of connection issues, but there’s no hope or help for the app itself.) After 6 months of trying to have the smart hub interact with the ps4 in various ways, I gave up and removed the ps4 from its list of devices... It took 4 hours of trial & errors to figure out how to get the app to stop changing the channel when it started the Watch TV activity (the device-specific remotes were fine). The width and angle when aiming of the IR signal from the hub is so narrow that its hard to find a place which isnt blocked by a person, chair, couch, or other object; I resorted to using a camera mount stand just to get the height and angle correct. I also ended up taping the IR blaster to the wall. Within a 12x19x8 ft room, the IR beam either isnt strong enough to bounce off the ceiling or the beam is too narrow, or both, to consistently reach the target devices.

It needs work!

Unbelievable6543

This is CONSTANTLY logging me out. My husband signed up for it and of course can’t remember his password. So every time I want to turn it on, I have to delete the app and add it back. Then it works. Also, the various screen for controlling SiriusXM stations - click here, then scroll back three screens, then click your station — and another for volume, why aren’t they all on one screen?

Harmony® Control Reviews – Page 4