Terrible app with potentially decent hardware – Harmony® Control Review

This app is so bad on iPhone 11 and iPad... (how bad is it?) ... it is less frustration and time for me to plug in and use an older laptop with Windows 7 to make any changes than it is to *try* to use my up-to-date iphone or ipad. This is coming from someone with 15 years in tech support, sysadmin, sql admin, developer, and now devops release engineer. (A dhcp reserved ip definitely helps a lot of connection issues, but there’s no hope or help for the app itself.) After 6 months of trying to have the smart hub interact with the ps4 in various ways, I gave up and removed the ps4 from its list of devices... It took 4 hours of trial & errors to figure out how to get the app to stop changing the channel when it started the Watch TV activity (the device-specific remotes were fine). The width and angle when aiming of the IR signal from the hub is so narrow that its hard to find a place which isnt blocked by a person, chair, couch, or other object; I resorted to using a camera mount stand just to get the height and angle correct. I also ended up taping the IR blaster to the wall. Within a 12x19x8 ft room, the IR beam either isnt strong enough to bounce off the ceiling or the beam is too narrow, or both, to consistently reach the target devices.
Review by Palandorb on Harmony® Control.