GoFan: Buy Tickets to Events Reviews – Page 17
3/5 rating based on 165 reviews. Read all reviews for GoFan: Buy Tickets to Events for iPhone.
GoFan: Buy Tickets to Events is free iOS app published by Huddle, Inc.
Bad performance - please address
Solar Vega
For the UX, architects, and performance engineers listening.. this app is NOT about user experience. It is about reliability, function and speed. Enable low res graphics(if necessary), limited/no business rules/triggers/marketing. This needs to support ticket buying, and ticket redemption. I spent 30 minutes waiting for this app to load at my kid’s CIF track championship this past weekend, while I watched countless people just walk up, buy their tickets and enter the venue. I pre-purchased my tickets online looking to skip the line as the website suggests. I never got that benefit. Even as I try to load the app on a home (fast) WiFi, it still doesn’t load. Just sits on the GoFan load screen forever. This could be a great App with a great experience, but needs some attention. Please analyze the load experience.... ‘under load’ and determine a course of action to optimize, I will continue to use this app if these issues are addressed and will update my rating accordingly. One additional thought: if you are resuming the same static content/ images, set the time to live to something very long... like 30 days. This way your CDN provider wi not flush/invalidate your cache expiration that may be set to low. Also, look at the chattiness, and # of calls your front end is making to your web/app servers. There may be plug-ins/calls with extremely high latency and serve times that are bottlenecks to the responsiveness. Kill those immediately. Look at SQL caching at the dB tier and look at your hit ratios. Any login/profile retrieval/ my tickets retrieval queries should be cached for re-use. If you’re using AWS, or some hosted cloud service, consider some data caching tech like Reddis or something like that for customer profile/cart mgmt/current orders, etc to increase performance. If you are completely not in control of your own destiny with some 3rd party provider that hides their reliability under a SaaS contract umbrella, then figure out how you can either a) improve your current position, or 2) leave them. Apologize for the lengthy review, but I always believe anything in a horrible state can be improved. Regards
Piece of trash
lems902
What a useless piece of trash app. I purchased the tickets on my computer using the “login with Facebook” option. When I attempt to login to the app to see my tickets - the Facebook login option doesn’t work. What a waste of money and time. Don’t even bother trying to use the app. Do you believe they charge a convenience fee for it not to even work. Should have just bought tickets at the gate. This is the FURTHEST thing from convenient I have ever experienced.
Might be good if it worked!
Eaglegurl007
Loved it when we first got it but it constantly shows a white screen after the first time we log in. Open once-good...open again-white screen of death! Have to delete and reinstall to get to the tickets. Searched the school and while trying to find the pass I wanted, the school stopped showing up in the search. This app is so awful! I hate the fact that this is what we HAVE to use to get a family pass. Fix this app!
Version has not been updated on the app
Number8sMom
Tried to login from the app and it keeps saying go to google for latest version. The app is only updated to 3.6 but the website version is at a 3.27.1. How do you expect people to use the app and buy tickets if you won’t keep your software updated to the latest version. And it won’t even let you update. This is ridiculous. I just better be able to get in my sons game Saturday after my husband has already spent the money on the website to buy the tickets. Keep you stuff updated or don’t have an App for that!!!
App doesn't work
Nay's iTunes
Can someone please fix this app?!? We have to use for high school tickets for football and I have purchased my son's entire season. This is disappointing that it will not even allow you to login to view tickets only online on a computer! TERRIBLE TERRIBLE TERRIBLE!