Ok? – Anthem Anywhere Review

This app, as well as the Anthem site in general, is completely broke. I have an established account and have logged in in the past, but can’t log-in, can’t request info to retrieve my log-in credentials, can’t call customer support because the number they provide gives me a robot that tells me to “call the number on the back of my id” card before hanging up. The whole reason I’m trying to sign-in/call is because I need to request a replacement insurance card. Soooo, I guess I’m just not going to the doctor until my benefits renew in November and new cards get mailed out? Thanks, Anthem!
Review by NS-0059-9600 on Anthem Anywhere.