Allstate® Mobile Reviews – Page 9

5/5 rating based on 1230 reviews. Read all reviews for Allstate® Mobile for iPhone.
Allstate® Mobile is free iOS app published by Allstate Insurance Company

Company

Ridfol

Best insurance company to have.


Allstate Drivewise app

Drivewise app

Appears for app to work, location settings must on “always”. That uses the battery on phone to a point where by the end of my work day, I’m out of battery. Need to either go back to OBD attainment or another solution. Going into settings and selecting “always” each time I use the vehicle is impractical. Thanks.


Allstate

Darius Chambers

Allstate all ways take care of me in a perfect manner!!!!! FletchAtlantabarbercompany


Frustrated

Ftbalhckyfan

Keeps telling me my drivewise isn’t working but it’s stuck in background app refresh and I can’t adjust it. Very frustrating to not be able to take advantage of the safe driving perk.


In theory it works. In reality it does not

Starryeyed23

This app only tracks a fraction of my trips. Frustrating enough even after reviewing all their “fixes” for not tracking trips. In addition forget about using gps while driving. Seriously? It dings you as having phone activity. Who doesn’t use their phone for gps? There should be a way to be able to use gps without it showing phone activity. Seems silly. This is their response: Dear Allstate Insurance Company responded to your review of Allstate® Mobile Allstate Insurance Company "The app follows your phone and not you’re your car, so there’s the chance a trip records when you’re not actually driving. If this happens, you have a few options: 1) Remove a trip via My Trips, 2) Tap ‘Stop Trip’ when a trip is in progress or 3) Switch on ‘Standby Mode’. The trip won’t count toward your driving record. " Did they not read my review! It’s not tracking my trips!!


Still needs improvement

Fumbledum

With the latest IPhone IOS 15 and beyond, in the settings they have included the button “While app is in use”. Can’t you change this in your improvements instead of having it set to “Always”? Sure will help the battery drain and still record all the drives.


Stopped recording trips

BillyJmac

The last trip recorded in the app was 1/18/22. I had a trip on 1/23/22. An alert in the app says Check back when you take your first trip. That alert shows under the Drivewise section once logged in. Needs to fix ASAP.


Most un user friendly app I have!

debbieDempsey

This app is filled with nothing but confusion for the user!


Not yet

-8354

I can’t send a text or email of my insurance card. No matter how many times I try to click the blue circle with an arrow in it, nothing happens. When you click on app support wherever you can get this app, nothing happens other than the app opens.


Failure to log trips

Frustrated Drivewise User

Drivewise has stopped logging driving trips. For a brief period in mid-January it sporadically logged a few but since the 19th none have been logged. I have removed and reinstalled the app twice. The iPhone operating system is updated to the latest version and I have shut down and restarted the phone. But, at least it’s allowing me access to ID cards and policy payments.