United Airlines Reviews

Change of reservation was a horrendous experience

Downba

I h

Seat selection

loyal united customer

United keeps changing our seats even after we contacted them . Not cool

When things are good.

Old Dog 777

When conditions are good the app will work as expected. When weather gets bad or other issues occur United computers don’t seem to handle the traffic and shut down.

Fav airline

Ggaggg

If you have to pick one airline to be loyal to you gotta go united, best scale and service of the big airlines

Painfully slow

HGARneedsnewblood

We have very fast wifi. It took way too long to upload our passport info.

United Service App

madukes388

I gave the app 5 stars for its ease of use.Simple check boxes submit move on. Less than 5 minutes from beginning to end

Poor service? You be the judge.

rasomakha

Frequent flyer program is a joke. I’ve been a Premier Silver member for over 15 years and never once received a seat upgrade, moreover on my last flight the aircraft was only 70% full yet I was assigned a seat that didn’t even recline. Water is not allowed and not provided in the gate area. On my flight from Panama Feb 2022 after going through security I bought some water for the flight. But at the gate to board the aircraft there was additional security where they confiscated my water, and then United forced passengers to wait in a hot confined area with no water or restrooms for hours before boarding flight, and they didn’t even offer water upon boarding. I got very dehydrated and felt like I was going to pass out, all this while United staff were yelling at passengers to wear a mask.

United Airlines Reviews – Page 8