United Airlines Reviews – Page 2

5/5 rating based on 1741 reviews. Read all reviews for United Airlines for iPhone.
United Airlines is free iOS app published by United Air Lines

Poor UI experience

MackMitchell17

The UI has rough direction throughout the site not very clear how to navigate & often confusing compared to other flight apps..


Easy

yoga smith

This app is easy to navigate and getting updates on my flight is a plus.


Quick and Easy

Juggle mania

This app makes the check in process quick and easy. Breezed right through!


Carry-on charge!

gmvgmv

I know we are all supposed to accept this as the “new normal” but c’mon. I paid $35 for a luggage check-in and the people before me were getting FREE luggage checking. I was told someone would check into it. It’s all nickel and diming the consumer.


Frustrating

1-4BD

No way to capture passport. Wife and I spent hours trying everything we could think of. Failure. No alternatives allowed. Not online computer and no downloading a photo. Totally blocked for all efforts to get my passport in the United system.


COVID info broken & confusing

ohceedee

Desktop website and app are telling me completely different things about COVID travel requirements. Link for COVID testing requirements in the app while checking in is broken.


Check in

Mawmawpower

They made check in a breeze


Delay

kristinpdoggiedoc

The plane was delayed nearly an hour to empty the lavatory. This caused me to miss my flight connection which in turn caused me To have to spend the night.


Future Travel Credit

pacificmark

Where to begin? And I am Premier status. The site almost never allows a full transaction without having to call and especially when using Future Travel Credits. So many times I have had to check night before a flight to find that, in fact, the booking did not even go through even when my cc was charged. It is more than upsetting. And then one spends 45 mins on the phone redoing things and on hold