Uber - Request a ride Reviews – Page 121
5/5 rating based on 1746 reviews. Read all reviews for Uber - Request a ride for iPhone.
Uber - Request a ride is free iOS app published by Uber Technologies, Inc.
Horrible Customer Service
McGeeSanchez921
How a business doesn’t have a phone line to speak with their customers is beyond me! I don’t want to go through computers 14 times to finally get answers I need immediately. My account was hacked recently and I’ve lost nearly 200 US Dollars because Uber did not listen to the MULTIPLE attempts at responding to hackers. I am conducting an investigation with my local bank because I haven’t received information back from the company. I will NEVER recommend this company to friends. It’s all a scam. I want to talk to a person. Not a computer screen.
you killed the UI
Ahmad ismael
Please remove the ads from the app, specially the uber eats, it’s ugly and annoying.
Worst experience ever!
Nina_Than
After having had bad experiences, and still giving uber the benefit of doubt, this is the last time I’ll be taking uber. Here’s what i experienced: This has been my worst ride so far. This driver was extremely unprofessional and rude. I got into the car and I didn’t know he had a no eating policy in the car. He asked me if i can put the apple away and i did. But out of curiosity asked him politely if he has a no eating policy in the car. And without asking anything he just threatened to cancel my ride. I was confused as i asked out of curiosity, i wasnt sure if he was single-ing me out. He continued to threaten me by saying he’s going to cancel me ride and was super rude. He went to ask what was my problem. My problem? I was just asking him about his policy. I agreed to not eat and yet he continued to be unprofessional. He showed aggression. I hope this driver never gets to ride ever again. I’m not sure if he trying to be racist, cuz I’m sure he gets this often. Plus i was only eating an apple. This has been my worst experience with uber so far and it makes me very uncomfortable. I’m going to seriously consider stopping uber usage. Your drivers are one of the worst behaved and are spoilt!
Take up
princess,,,
I like how Uber works but I just wonder do they have something to know where we are because I had to cancel once because the driver didn’t know where I was
Minor problems
Scumbdyoit
At Greensboro NC airport, had a. Hard time finding pick up location. Logo on sign is very small. Uber app twice cancelled my trip after I booked it, before a successful third try I suggest you format the license plate numbers to look like the license plate of the respective state. NC cars don’t have front license plates — a problem for Uber passengers.
The customer support is a joke.
ToXiXpAnAdA
I try to give this app a try and while making my account, it says my number is being used. I never made an account before so i was confused and i tried to call uber support and it took me so much digging to finally find a number to call, but the person i was speaking to just told me to make an account with another number. First of all, how do you want me to make account with another number? Where would i get it? And second of all, how was the person using my number even getting calls/texts from the uber driver when they are there if i has the number? I had my number for over 18 years. Having said that, i tried my brother’s number which was already taken and he hasn't made an account before and i tried my mother’s number which finally worked. Once i found a support email, i contacted uber support about someone using my number and they responded and asked for some basic detail and a snap shot of my number from my contacts. I did that and replied back to the email and i get another email right after saying i used a different email while trying to respond. Now I'm speechless. I tried replying to the email again and i got the same email. I dont even want to use the app anymore. I just others to know my experience with the support.
Difficulty with locating my exact location
dragonseahorse
My location and to location are not easy to navigate. Having issues logging in.