The customer support is a joke. – Uber - Request a ride Review

I try to give this app a try and while making my account, it says my number is being used. I never made an account before so i was confused and i tried to call uber support and it took me so much digging to finally find a number to call, but the person i was speaking to just told me to make an account with another number. First of all, how do you want me to make account with another number? Where would i get it? And second of all, how was the person using my number even getting calls/texts from the uber driver when they are there if i has the number? I had my number for over 18 years. Having said that, i tried my brother’s number which was already taken and he hasn't made an account before and i tried my mother’s number which finally worked. Once i found a support email, i contacted uber support about someone using my number and they responded and asked for some basic detail and a snap shot of my number from my contacts. I did that and replied back to the email and i get another email right after saying i used a different email while trying to respond. Now I'm speechless. I tried replying to the email again and i got the same email. I dont even want to use the app anymore. I just others to know my experience with the support.
Review by ToXiXpAnAdA on Uber - Request a ride.