Uber - Request a ride Reviews – Page 2
5/5 rating based on 1746 reviews. Read all reviews for Uber - Request a ride for iPhone.
Uber - Request a ride is free iOS app published by Uber Technologies, Inc.
Tipping
bannangana
Took a $30 ride that was 15 minutes and wasn’t even left in the right drop off spot because driver made a mistake on a turn and had to walk to my destination because Uber horrible gps would of had him take a long route. Fares are unfair for riders and their ETA are way off it messes with ones schedule.
Raising prices no reason!
515 www
Just open Uber ,first appears 30dollar!30 !30! Rather buy a new car.????????????
What have you done?!
PROJECTZACKO
What changed TODAY, Thursday 02/17/2022? I’ve always had a predictable experience with Uber all over my hometown of Dallas-Ft. Worth. Ever since I opened my account in 2015 it has been reliable (aside from a few months during 2020). Today, however, something has gone awry. My typical ride shows a typical ETA of 4-8min arrival at a price of $9.41-$17.91, which is fine by me (the $18 one is always during busy times). Today it showed an ETA of 8min with a price of $12.62, which again was fine. Unlike any other time however, it went through FOUR drivers. All seemed to accept them cancel. Finally, the 5th driver “stuck.” 8min turned into 23min. Once the ride was over, you billed me $22.80. The driver was in a filthy car, speaking to to someone the entire time in a foreign language and disregarded traffic signals. He never once acknowledged my name or anything. Something just seemed “off” and shady about it all. I never get drivers in filthy cars with terrible ETA’s. Like, never until today. To add to that, my ride back home was almost a mirror image. Multiple cancellations, a price which again did not match your quote, and an ETA that quadrupled once finally accepted. I asked the 2nd driver (who thankfully was somewhat more typical of my usual experience). She said “major app changes” took place today. She seemed oblivious to what these changes were, but said she’s never had to decline so many fares as she did today. So, Uber- what did you screw up in Dallas, TX today? It was something colossal. That, I can tell. I’m not happy. I’ve got a bad feeling about no longer being able to rely on Uber during those times where I happen to encounter longer waits + high pricing (i.e., the few times monthly I order rides after an event or a night out). Whatever you’ve done concerns me.
Livid at the service…
JeffjRockerr2
Clearly I need you all more than you need me, it’s frustrating for the riders as I’m sure it is as well for the drivers to have to driver a certain distance to pick up the riders… but my frustration comes from the simple fact that lately everytime i get a ride and they arrive, THEY NEVER HIT THE “I have arrived button” or however that works. I just had a lady I messaged multiple times before she Arrived and she never responded. It’s a lot of occurrences where the drivers don’t communicate or respond back or even let you know they arrived, or if they’re having trouble finding the exact location they won’t even reach out. Ultimately me writing this review is me asking for y’all’s team to at least make it so that the drivers have to hit that “they have arrived” because I now believe a lot of drivers are just waiting and missing rides on purpose so that they get the money or a cut of the money. I have already lost a good bit of money because the drivers aren’t compassionate and only care about making a buck instead of bettering their service so they are seen truly as good Uber drivers that care. MAKE THESE PEOPLE SAY THEY HAVE ARRIVED AT THE EXACT LOCATION DISPLAYED ON THE GPS!!! Thank you
Refunds
RainyDaze92
Overall I’m usually satisfied with my rides, but it’s unfair that there’s a charge when you cancel a ride but no credit to the customers when the driver cancels a ride at the time they should be meeting you. It creates a hassle and inconvenience to the customer.
Horrible times and waiting
medicatethereview
you legit give me the worst drivers and you keep changing the drivers and making me late to my location
App stinks
chris rake
App frozen on one screen after I’m told they cant find a driver and now I can’t request again because screen frozen. Deleted snd reopened and same issue. Better off calling a cab.
Not able to contact customer support
Bocha-super
The app is not user friendly. There is no number to reach customer support, there is only one for drivers but no chat function or number to call for riders. My driver cancelled the trip last minute causing me to miss my appointment and I could not get another driver. The prices are also crazy right now! The help section in the app is absolutely useless. Very disappointing experience and it keeps happening over and over again. I’d rather use Lyft, it’s better and cheaper.