Sprint Family Locator Reviews

4/5 rating based on 107 reviews. Read all reviews for Sprint Family Locator for iPhone.
Sprint Family Locator is free iOS app published by Sprint Nextel Corporation

Took my money

brendstar

I downloaded this app and I agree to purchase and when I tried to log in, it wouldn’t let me and I tried again and it charged me twice! And I still wasn’t able to log in. Took almost $12 and wasn’t even able to use it! Be careful before it takes your money.


Can't locate son

GatorCat78

Can't locate son


Need to keep me logged in

the bizz bizz

Logging in not fun everyday


Sign up Unavailable?

jbrotsch

I can’t even get started because the app is saying sign up unavailable after I enter my phone number.


Doesn’t work

Kimsterhb

This app doesn’t even work. Can’t sign up.


APP

Tony Kd

This app is terrible. In time of need and it doesn’t work at all, takes years to even try to find the sign up page. Sprint is the worst service i would rather not have a phone!


Had it for a few years

Tai perry

I had this app for a few years. It use to work wonders when I first had it but after a while it doesn’t give you the same kind of information. When you locate someone now it gives you a broader area not pin point information any longer.


Not working!

gabstere

I have signed into my account and had to repay, but after paying it just stays on the same scree. When I press “don’t buy” it will take me to the screen I was waiting to get on and I did it like 5 times so I hope the bank doesn’t charge me those 5 times!


Does not work at all

Evo 78

Doesn't work at all! Sprint claims you need THIS app and this app only for insurance to help find your phone when lost or stolen and it doesn't even work! Makes ya think...


CHARGED THREE TIMES IN ONE DAY!!!

KayVelz22

I’ve used this app before, years ago. I went and download it again over the weekend (or at least tried) and it said I already was subscribed and to just pay the $5.99 to gain full access to be able to locate my family devices. I authorized ONCE for this to happen so I could locate my daughter’s phone. I got a message on the screen that the purchase was NOT completed and to try again. Obviously I thought if I authorize this again, they might charge me more than once in the future. Well it happened! I was charged THREE times for a total of $17.97 for the same product that by the way, I was NEVER able to use. I contacted Apple and they said I need to contact the developer of the app because they are not even seeing on my billing account that I have a subscription with Sprint Family Locator! After being charged THREE times and I don’t even have a subscription??? Ridiculous. I am just hoping the developer will contact me to fix the issue AND for a refund for at least $11.98 since I only authorized the in app purchase ONCE and to explain WHY it shows like I don’t even have a subscription after I obviously paid for it THREE times! I would love to be able to used this app in the future... just not being over charged and then not being able to access! Can’t even get in it right now! PLEASE FIX THIS ISSUE