Smart Home Manager Reviews – Page 4

5/5 rating based on 101 reviews. Read all reviews for Smart Home Manager for iPhone.
Smart Home Manager is free iOS app published by AT&T Services, Inc.

Downtime

Liss.7700

The app is good. Love the downtime where we can turn off the internet. However, please a suggestion. The downtime should be able to have more than one schedule. Or allow the device to be added to more than one profile. I would like to add different downtimes for the weekend, and it seems I am not able to…?


App broken

Macdon41

Says my gateway is offline(which it’s not). Please fix


Fake App

Auz10TX

Just shows “testing your connection” “good to go”


App really basic

Shawtsmoove

The app is useful for certain things but it’s really basic in a sense that it doesn’t even recognize the devices by their names. For instance, if a games console( ps4) connects to the Wi-Fi it lists it and everything else as unknown device so I don’t know which device to pause when I need to. I’ve used other internet companies and their apps were able to do that along with many other things. Also if someone connects to your internet with AT&T if you happen to be able to recognize which device it was you can’t remove the device you can only pause it. The Wi-Fi is already not that good and to have to deal with this app makes it worse. I’m only with AT&T right now because that’s all that’s available in my area. Smh


Says I have internet when I don’t

WBBerry

It says In up and running when nothing is. It isn’t reliable for number of devices, and a chunk of the time the automated customer service isn’t even available. When it is it’s largely useless. This isn’t a good app.


Broken

Mc12312793

The app is malfunctioning and saying my wifi is offline. This is apparently a known issue. ATT says they are fixing it, but so far-nothing.


Having trouble

House Car

When first switched to AT&T Fiber for internet, I was instructed to download this app to my phone. It worked beautifully. A few weeks later I switched my mobile service to AT&T as well. Then I had a bright idea to put all of my services in one site. Since then I have not been able to get this app on my phone. When I pull up the app it gives me an error message to check ID, but it does not give me a place to do that. Oddly enough I can get it on my iPad. I don’t know if this is an isolated instance, so I thought I would report it.


Still insecure…

Sweet Tart 1156

I have been in pursuit of one goal for the last 12 months. Securing a new 1GB router from AT&T. It took 10 months just to get an up to date router here in TX… Evidently AT&T allows multiple hacked versions of this app. I have seen several versions myself… Even though I accepted the terms of the app and only have one copy on my network… My device names, group settings, passwords, & groups are still available to anyone. Unauthorized modifications including opening the game ports just magically appear. The password is conveniently displayed and can even be “shared” with anyone with a copy of the app. I have to question the wisdom if this if security is desired. Attempts to get local help always results in a transfer to Direct TV even though I use U-Verse. Perhaps it is bugs, bad designs, or simply local “support”. Perhaps my only alternative is to find a new ISP. Speed without security is a very poor trade off indeed!


Stops working

Ohnoweknow

Stops working about 9pm every night.


Error

Psychobillycadillac77

This is a good app when it’s working. The problem is, it usually isn’t. Got another error code and couldn’t sign with the same user name and password for the last 5 years. Suddenly it doesn’t recognize it, but the website does. If it’s not that, it a “Temporary system error” which isn’t really temporary.