Root: Better car insurance Reviews – Page 4

5/5 rating based on 100 reviews. Read all reviews for Root: Better car insurance for iPhone.
Root: Better car insurance is free iOS app published by Root, Inc.

Be cautious about who is driving...

BallsMcGee_9

Never got the option to distinguish if I was a driver or a passenger after my first drive with the app (it asked me once.) I Uber a lot so I'm not always the one driving. I also referred someone else, I completed my test before they did. Since I was not the one driving most of the time I was declined by root. Now, I cannot get back into the app to claim my referral bonus since the person I referred has completed their test. Highly disappointed.


California people ?

chevonnedc

No insurance for California ?, also I was surprised at how much information they have by Just scanning my license into an app.


This is insane!

Michael Casanova

Being a 22 year old with a sport car Ford Mustang 2017 I was paying over 157 a month with geico 1000 dollars deductibles now I’m paying 84 a month with better coverages and 500 deductibles I’m glad Root got to Maryland! This is real! Thanks guys! Now I’m saving over 1000 bucks a year.


Unfair Quotes

DwightHoward12$$

The app is very easy to use and get set up. The very thing I dislike is the quotes I’m given. You expect a good driver to pay 400 a month for a car that’s from 2008. The advertising from what I’ve seen says you can pay as little as $75. Yet you compared my insurance with my old insurance company and it’s not even close. There I paid over $200 to get started and $186/month. You want to me pay $400 a month, seriously! Disappointed in the details given in full.


Waste of time

vshsbjsb

Spent weeks dicking around with this app killing my battery and running up my data only to be informed im ineligible with a 6 out of 7 driveing score so unless your 80 and drive a golf cart dont waste your time/battery/data


Wack

Haydeez8

I drive great. Live in a big city however, they don’t show you numbers or any information just a bar that adjusts randomly. Lol. Waste of time honestly.


State

Tracy7668

They don't even serve Washington. What insurance company doesn't serve all states what a bs move.


Garbage app

Brandon098

This app is garbage - it simply doesn’t work. Don’t waste your time. I installed the app and went through the setup process. I gave my email, created a password, and gave it permission to track my location. Then it went through to create a quote and the app just freezes after that. After a while it comes back and tells me to check my internet connection, but no other app is having internet issues, just this app. When I exit the app and come back it’s the same thing, over and over.


Bad experience

sujit212

I had a 10/10 driving score and still was denied the insurance. Really confused about this decision and an absolute waste of time.


A pain

Louise345pup

Got this all of the set up and everything and paid for my first six months. About 4 days ago I hit a deer on my way home from work. My car is not drivable. I have full time job and a life to live. I put my claim in legit right after it happened and they called me back the end of the next day. When I tried calling back nothing. I left a message. The next day I called 5 times and left messages. Nothing. Today I called 4 times finally got a hold of somebody at 11am but it wasn’t my share holder. She said she was going to send a person to come look at it. Now it’s 8pm and nobody has come out to look. I have a job and a life I need to get back too. This is ridiculous. They promise to call back within 24 hours and get somebody out here but it’s been 4 days for me.