NetBenefits Reviews – Page 2
5/5 rating based on 416 reviews. Read all reviews for NetBenefits for iPhone.
NetBenefits is free iOS app published by Fidelity Investments
Camera feature is garbage
闇死
As others have already pointed out, the camera feature for taking pictures of checks is terrible. It complains on every picture that the check is not clear. I use Chase bank app to deposit checks the same way, and it works fine. I've seen reviews that are 2 years old complaining about the same thing, it's unacceptable that it hasn't been fixed yet.
Godawful
shawsome.brian
All the contributions are mislabeled, so they tell me my company is putting 97% of my funds in, while I’m only contributing 3% (it’s been backwards for the 4 years I’ve had it). If you adjust the contribution percentage, guess what… They don’t tell your employer! I have to manually contact our payroll dept instead. Also, this is an iPad app that is exactly as wide as the iPhone app, because why bother using all that extra screen real estate for anything useful, right? It’s especially sad on a big 12.9” pro model. The graphs and charts are rather unhelpful; lacking details as simple as a second line so you can see how much of the total value is your total contributions vs the growth that’s happened in the account. There doesn’t seem to be a simple way to see how much you’ve contributed this year, or how much you’re able to still contribute within the year. All of this is especially frustrating because I don’t think the main Fidelity app exhibits anywhere near this level of sheer laziness. It’s literally been like this for years without change though… I guess with 4.7 stars, there’s no reason to make any substantial or visible improvements. Sure would be nice to just have the contribution labels reversed though.
Great app
Ebg26
Easy to use. Fantastic dashboards. Best part is that my benefit information is in it and no need to carry cards.
Loved app, but now won’t open
PB5K!
In recent weeks app rarely opens….just get spinning arrow but never opens. Disappointing that links to support in App Store just bring you to web version of the app, but no way to get app support. Would have given this 5 stars before, but now can’t get it to even open now.
Works Great - UI needs an upgrade
Brad@&$
I have used the app for several years and it has always worked reliably. The user interface is a bit dated but the functionality is all there.
Used to be my favorite.
espovt
Over the last month or so the app performance has been terrible. I have tried deleting and reinstalling. The app is the latest and doesn’t need updating. It hangs post log-in and and also when viewing positions. The only solution when this occurs is a phone reboot. Ugh!!!!
Unable to send rollover check via mobile check deposit
Sportingdb22
Overall the app is great! But the reason for the 3 stars is because I have been trying to do a mobile check deposit for my rollover check for over a week now and it cannot get past the first page. It keeps trying to load. The app needs to be updated so that mobile check deposit works. I even tried on a different phone and the same thing happens. I have tried deleting the app, reuploading the app, using wifi and use cellular data… and nothing. I would rather do a mobile check deposit instead of sending my check through the mail again. This is starting to get frustrating.
App Not working
blucas_31
I’ve had the app for several years and about a month ago it stopped working. I’ve tried the remove app and re-download fix to no avail. Tried turning my phone off and back on with no change. Is there some other “fix” to make it work again?
Wheels spinning over and over with no end in sight until it is deleted.
JPoe and LPoe
App freezes and has to be reinstalled constantly for over a week now. Wheels spinning over and over with no end in sight until it is deleted.