Ivy Pay - Therapist app Reviews – Page 11

4/5 rating based on 118 reviews. Read all reviews for Ivy Pay - Therapist app for iPhone.
Ivy Pay - Therapist app is free iOS app published by I V Y Labs, Inc.

Great app

MDT.

I have been using this app for a while now and I have had a very positive experience. It gives me a lot of peace of mind to know I don’t have to keep my clients j do anywhere. I can be very hard to please so I was surprised to see some negative reviews. I have found that the best way to communicate with staff is via email. You usually get one when you sign up.


Ivy is the best

Grateful clinician

I absolutely love using this app! Ivy pay is hippa compliant and very easy to use. Anytime I’ve had a question, their support team is very prompt with responding. Thanks so much to the ivy pay team for creating this trustworthy system.


Loving Ivy Pay!

apersonnamedsomeone

In these times of Telehealth I was struggling to get payment from clients. I decided to give Ivy Pay a try and am very pleased so far. It took almost two weeks for the first deposit to show in my bank account but now it’s regularly depositing. I like the low service fee of 2.75%. I do with you could edit initials or time of session or fee once sent but hopefully they’ll work on that. I also hope someday it’ll Link to Google Calendar for ease. I have had to contact customer service twice - once about how long it was taking for my funds to deposit, and once regarding editing- and they always emailed back within 24-hours and we’re very polite and helpful. I do with there was an 800 # to call but right now with Covid this will have to do. So happy my colleague has convinced me to try this! I’ll be sharing with colleagues for sure.


An easy to use HIPAA compliant app

Katiedidn

Ivy Pay is dependable and easy to use. Clients are happy with it. The staff at IvyPay is extremely helpful if needed. No downsides!


SO easy to use

Areynol

I and my clients absolutely love this app!! I especially like that it saves me money by charging the smallest fee of any card app or slider that I know of!! And the support folks are very professional, fast and knowledgeable!


Credit card processing made easy!

Portland Therapy Svs

I’ve been using Ivy Pay for over five years and have used several other credit card processing services in years prior. IVY pay is by far the quickest, easiest and most therapist-friendly. Of all the features about it that I like, the very best part is that if I ever have a question or concern (which hardly ever happens because it works so well), the IVY support team responds immediately to resolve my concern, usually within an hour. There is no beating Ivy’s customer service. They are such a pleasure to work with, I wouldn’t go anywhere else. It’s the human element that sets this technological piece so far apart from the others. Thank you IVY team!!


IVY Pay

???

I’m new to IVY Pay, just into my second month, but very positively impressed so far. Very easy to use for someone like me without a lot of digital expertise. Very easy for my clients. They seem to really appreciate the ease. Customer care is great. My questions have been answered quickly and completely with kindness and care. Have a BAA. HIPAA compliant. A lot easier than managing checks and banks, especially these days.


Ivy

eetherapy

I am very happy with this service! It is simple and convenient for my clients. As a solo clinician this is a great method to secure payment and the money is quickly deposited. I am impressed with the flat rate and how easy it is for clients to enter their information.


Fantastic

NancyCCS

IVY has been so convenient and greatly appreciated! So worth the fee to be able offer this dependable and convenient method of payment. It takes the burden off of me and my clients of needing to discuss payment at every session! The customer service is amazing. They reply to my email questions immediately and are always professional, helpful and friendly.Thank you guys for this great service/AP!


Excellent app for Telehealth!

Mama apes

I’ve been using Square for a while but the fees are so much higher when you have to manually enter a CC number or invoice a client. This is super user friendly and I find I’m more on top of billing. Once a client is set up on the app (super easy) I simply open the app, select client, and hit charge! No looking up their credit card number in the file... such a time saver! And there fixed 2.7% makes it easy.