HomeWAV

Horrible!!!!

athomas82

Not only does this end up costing a fortune, but this app is useless. You get disconnected before being connected yet are still being charged! Ironically, this is criminal!!!!

Tried to have an on-site visit with my loved one today. I was logged in on the monitor. He was logged in on the monitor but for some reason we were not connected. By the time I received a response from personnel our allotted time was up. Staff said I needed to come back on Monday between 8:00 and 5:00. Just so happens I work those hours which is why I was visiting on the weekend. The facility should have use both systems together for a month to get the bugs worked out. That way there would be an alternative if the homewav system is not working properly. These types of problems are what cause low detainee moral and behavioral issues.

Low Star For A Reason

shel-boo

I HATE THIS APP FOR ALL THOSE THEY STOLE FROM. ONE DAY I HOPE HOMEWAV WILL HAVE TO PAY UP. • I did the registration. • I was verified. • I put money on my account. • I made one video and it sent it to where my son is held..... • Later that same day, I received a text for me to login because my son was waiting. Odd I thought!! Because several days prior, I checked often in the app for him to be on. Not once did I need to login. I was to always be logged in!!! It’s an option! • I entered the correct info- message response: “user not found”. • To reset the account I tried every email address possible to recover my account, as I was thinking maybe I entered the wrong password. Again, “user not found”. • No info on who to contact for help. • Q & A offer no help. •••Low Ratings For A Reason!!!!!!!

I cannot get the pic to take. My iPhone doesn’t recognize “landscape mode”

jcprn67

I can’t get my review to post easily

Great App!!!!

bbbuuuandy

Homewav’s customer service is friendly.The app works very well. If you have a good internet connection.

Nice when it works.

deltalima1972

It doesn’t work half the time.

Crooks

5.0power

Whoever maintains this app should be the one in prison. If your gonna rape us atleast make the product work scumbags

Ridiculous

BossladyBrown

Freezes up all the time, starts taking money before video starts and you cant hear half the things hes saying because it either buffers or freezes. Also disconnects in the middle of a conversation.

Government-ran racquet

BizWiz88

I added money three times but only registered once and I’m not the only one. If I see those charges show up, rest assured my personal attorney (and friend) at Barnes & Thornburg will be getting a call. Our judicial system is a joke, making it nearly impossible for the people that have actually been rehabilitated (and ready to contribute to society) to earn their life back, ascertaining even the slightest bit of normalcy! All the while, WE PAY corrupt cops to walk the streets and run racquets of their own... BS!!!

Worst app ever!!!

Tallyellaone

This app is terrible. It’s nothing but a Money pit. The company is making money and in return terrible service. Horrible experience

HomeWAV Reviews – Page 25