Get it together – HomeWAV Review

Tried to have an on-site visit with my loved one today. I was logged in on the monitor. He was logged in on the monitor but for some reason we were not connected. By the time I received a response from personnel our allotted time was up. Staff said I needed to come back on Monday between 8:00 and 5:00. Just so happens I work those hours which is why I was visiting on the weekend. The facility should have use both systems together for a month to get the bugs worked out. That way there would be an alternative if the homewav system is not working properly. These types of problems are what cause low detainee moral and behavioral issues.
Review by Bass mom on HomeWAV.